Kids Club Manager

About the role

EōS Fitness is bold, upbeat, and motivating in our fitness routines and work environment. Like our members, our employees know how to rise to a challenge and handle it head on. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners. Core Values: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win.

We are seeking a dependable, nurturing, and trustworthy Kids Club Manager to join our dedicated EōS Fitness Childcare team. Reporting directly to the Operations Manager, this role is ideal for someone with meticulous attention to detail and strong multitasking abilities in a fast-paced environment. The ideal candidate excels in communication with children, parents, and staff, backed by prior Kids Club management experience, and is driven by a passion for the safety and well-being of children ages one to twelve.

Responsibilities

• Oversee the Kids Club facility, ensuring a safe and secure environment for children ages one to twelve.
• Supervise children’s activities and ensure compliance with safety protocols.
• Assist with hiring and training of Kids Club staff, including Assistant Kids Club Managers and Kids Club Associates.
• Schedule staff shifts and ensure adequate coverage during operating hours, monitoring child-to-staff ratios.
• Manage reservations and child agreements, ensuring efficient communication with parents and tracking bookings.
• Work closely with the Assistant Kids Club Manager to align team goals, coordinate daily and weekly tasks, and ensure efficient team operations.
• Implement emergency procedures for the Kids Club, including evacuation plans and first aid protocols.
• Maintain accurate attendance records and ensure compliance with licensing requirements.
• Develop age-appropriate activities, games, and crafts for children in the Kids Club.
• Ensure cleanliness and hygiene standards are maintained in the Kids Club facility and throughout the gym, including regular club walks and bathroom checks.
• Provide exceptional customer service to parents and guardians, addressing inquiries, concerns, and feedback promptly and professionally.
• Communicate effectively with parents, staff, and gym management regarding Kids Club policies, procedures, and updates.
• Foster positive relationships with members and ensure a welcoming atmosphere in the Kids Club.
• Support front desk and gym operations when no children are present.

Qualifications

• 1–2 years’ experience in a supervisory or managerial role in childcare, daycare, or recreational programming.
• Knowledge of child development principles, safety guidelines, and regulatory requirements for childcare facilities.
• Passion for working with children and creating a nurturing and enriching environment for their growth and development.
• Strong communication skills, both verbal and written, with the ability to interact effectively with children, parents, and staff.
• Flexibility to work evenings and weekends as needed to accommodate Kids Club operating hours.
• Detail-oriented; systematic and thorough approach to problem solving; good time management, organizational, and record-keeping skills.
• Proficiency in MS Office applications.
• Embraces EōS Fitness Core Values.

Requirements

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to bend routinely and repetitively to lift more than 40 lbs.
• Ability to access and operate the Company computer system, including preparing documents, entering data, and reading reports from a computer database or email system.

Benefits

• A highly energetic and collaborative team.
• A management team that cares about your professional development.
• Free membership for you and plus one family member.
• Discounted Personal Training and merchandise, including supplements.
• Employee referral program.
• Daily Pay offered – access your funds before payday.
• Competitive pay plus vacation, holiday, and sick pay.
• Group Health, dental, vision, Supplemental Life, and Employee Assistance Program are offered.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning, based on eligibility of tenure and full-time vs. part-time employment.