Kidney Transplant Assistant

About the role

The Transplant Assistant provides patient support in accordance with established policies and procedures of Medical City Dallas Hospital. In collaboration with the medical staff, patients, patient’s family and other members of the health care team. The Transplant Assistant is responsible for utilizing a holistic and interdisciplinary approach to coordinate the care of recipients in the Renal Transplant program. In addition, the Transplant Assistant may also be responsible coordinating care from application through transplant. The Transplant Assistant will also collaborate care with other disciplines and providers as it relates to the needs of the recipient for transplant. The Transplant Assistant will interact with the Dialysis community as part of the transplant team.

Medical City Dallas is recognized for its advanced medical facilities and commitment to excellence in patient care. We are an 895+ bed tertiary care center. Our medical team consists of more than 1,500 physicians, many are recognized as the world's best in their specialties. Patients travel to Medical City Dallas from all over the United States and from other countries. We offer sophisticated treatment by our 400+ in-house physician specialists. Medical City Dallas has a full-service adult hospital and pediatric hospital. We have separate adult and pediatric emergency rooms, outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures to accommodate patient needs. As a part of the Medical City network of hospitals, patients are ensured access to leading medical experts and advanced healthcare innovations across the network. HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder

Responsibilities

• Acts as liaison for staff, outside agencies, vendors, physicians, corporate/division staff and other departments within the facility.
• Coordinate cases to ensure communication between departments.
• Respond efficiently to multiple requests/functions simultaneously.
• Patient scheduling.
• Point of care testing.
• Patient transfers within the facility.
• Collects and provides data entry consistent with established quality and integrity standards.
• Supports medical record integrity.
• Adjust the workflow responsibilities based on priorities.
• Adheres to the policy for handling of confidential information, files and PHI.
• Use resources effectively to reduce duplication of effort, promote efficient use and reliability of data.
• Demonstrate skill in interactions with patients/family at time of registration and phone consultations regarding schedules and preparation.
• Contribute to a safe environment of care for the patients served.
• Effectively communicate between departments and healthcare team members.
• Support the mission, vision, and values of the organization.
• Other duties as assigned.

Qualifications

• College or technical training, preferred.
• Minimum of 3 years Medical office experience, preferred.
• Demonstrate correct use of medical terminology, preferred.
• Minimum of 1 year Transplant experience, preferred.

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services.
• Wellbeing support, including free counseling and referral services.
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence.
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling.
• Education support through tuition assistance,