Kidney Transplant Clinical Coordinator Assistant

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally and grow spiritually by extending the healing ministry of Christ. You will be valued for your unique experiences and contribute to a purpose-minded team.

Benefits

• Medical, Dental, and Vision Insurance from Day One
• Life Insurance and Disability Insurance from Day One
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development opportunities
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time, day shift. Scheduled workdays and hours: Monday–Friday, 40 hours per week (flexible schedules such as 9 AM–5 PM or 8 AM–4 PM).

Responsibilities

• Organize and schedule necessary appointments, tests, and consultations with various healthcare providers, including transplant teams, surgeons, and cardiologists.
• Assess patient eligibility for advanced therapy or organ transplantation by reviewing medical records, conducting preliminary tests, and consulting with specialists.
• Coordinate initial referral processing and patient evaluations for advanced therapy, potential organ recipients, living donors, or VAD patients.
• Provide detailed education to patients and families about the treatment process, potential risks, benefits, and post-treatment care.
• Maintain accurate and up-to-date records of all patient interactions, assessments, and care plans.
• Act as a liaison between the patient, their family, and the healthcare team, ensuring effective communication and addressing any concerns.
• Monitor patient progress post-treatment or post-transplantation, schedule follow-up appointments, manage complications, and provide ongoing support.
• Ensure patients adhere to prescribed medications and treatments, educating them about compliance and managing side effects.
• Collaborate with healthcare providers to develop and implement comprehensive care plans.
• Offer emotional and psychological support to patients and families, addressing concerns and providing mental health resources.
• Participate in quality improvement initiatives to enhance patient care and outcomes.
• Stay informed about advancements in transplant medicine and incorporate evidence-based practices into patient care.
• Perform other duties as assigned.

Requirements

• 1+ years of experience in a complex practice environment or healthcare setting such as catheter lab, endoscopy, infusion center, or inpatient care area within the last three years.
• Experience in critical care, dialysis, hepatology, cardiology, pulmonology, or transplant clinical setting (preferred).

Skills

• Ability to communicate verbally and in written form in English with physicians, patients, and staff of varied backgrounds in a respectful, effective, and professional manner.
• Strong interpersonal and organizational skills, with the ability to work effectively in an environment with frequent interruptions.
• Ability to act in an autonomous, self-directed manner while collaborating with professionals and non-professionals in high-complexity, high-intensity situations.
• Self-motivated with the ability to multitask and adapt to changing demands.
• Mature judgment and the ability to handle confidential information within guidelines and regulations.
• Knowledge of clinical documentation, exam procedures, and protocols.
• Basic clerical skills and the ability to type 20 WPM.
• Bilingual (English required; Spanish preferred).
• Knowledge of medical terminology (preferred).

Qualifications

• Associate degree (preferred) or Bachelor’s degree (preferred) in business and/or healthcare fields.
• Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) certification (preferred).

Pay

$18.14 - $29.02 per hour.

Location

2415 N Orange Ave Suite 700, Orlando, FL 32804.

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.