Transplant Program Assistant

About the role

Barnes-Jewish Hospital at Washington University Medical Center is the largest hospital in Missouri and is ranked as one of the nation's top hospitals by U.S. News & World Report. This position is part of a dedicated team of professionals who work with patients who are needing or have received a lifesaving organ transplant.

Responsibilities

• Supports the solid organ transplant program by providing assistance to the Transplant Coordinators.
• Ensures smooth and efficient office operations.
• Assists with triaging patient and provider phone calls, accurately updates patient medical records through result entry and documentation.
• Affords assistance with scheduling, canceling and rescheduling patient appointments and provides patients with scheduled for upcoming appointments.
• Fulfills regulatory guidance in daily job responsibilities.
• Provides general administrative support for the program.
• Handles telephone calls from patients and staff; forwards calls requiring triage.
• Performs complete and correct data entry of necessary information.
• Ensures compliance with regulatory guidelines.
• Schedules patient visits; works multiple points of the service area; verifies insurance, checks insurance eligibility, and collects patient demographics; maintains proficiency in insurance basics, to include the ability to recognize commercial and government plans.

Requirements

• No Experience

Qualifications

• High School Diploma or GED
• No Experience

Skills

• Excellent organizational skills
• Strong communication skills
• Proficiency in data entry and regulatory compliance

Benefits

BJC Total Rewards At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being. Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date. Disability insurance* paid for by BJC. Annual 4% BJC Automatic Retirement Contribution. 401(k) plan with BJC match. Tuition Assistance available on first day. BJC Institute for Learning and Development. Health Care and Dependent Care Flexible Spending Accounts. Paid Time Off benefit combines vacation, sick days, holidays and personal time. Adoption assistance.