Kidney Care Specialist

Overview

The Kidney Care Specialist (KCS) supports patients with Chronic Kidney Disease (CKD) and End Stage Renal Disease (ESRD) by driving early education adoption, care navigation, and engagement through a combination of field-based physician and community outreach and virtual patient support. This role bridges the gap between diagnosis and informed treatment choice, ensuring patients receive timely, consistent education and support across the kidney care continuum.

Success Profile

The ideal candidate for this role should have a minimum of 1-3 years of experience in kidney care, chronic disease management, or related healthcare fields. Prior experience delivering virtual or telephonic patient education is strongly preferred. Strong communication skills, the ability to explain complex clinical concepts in a clear, patient-friendly manner, and demonstrated ability to engage patients remotely and build trust in a virtual environment are essential. Additionally, strong organizational and time-management skills, proficiency in Microsoft Office applications, and experience with CRM systems (e.g., Salesforce) and/or EMRs are required.

Rewards

The rate of pay for this position will depend on the successful candidate's work location and qualifications, including relevant education, work experience, skills, and competencies. The position offers a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) with company match, paid time off, parental leave, and potential for performance-based bonuses depending on company and individual performance.

Connect

Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.