Key Accounts Executive

About the role

Full‑time Sales position located in Chicago, IL (Northwest Suburbs territory). As a Key Accounts Executive, you will drive sales growth by expanding relationships with existing customers, identifying cross‑sell and upsell opportunities, managing accounts with potential revenues from $25K to $250K, and delivering on‑site service and strategic account management to maximize retention and sustainable growth.

Responsibilities

• Build and strengthen relationships with customers at functional and executive levels to ensure retention, satisfaction, and alignment with current and future needs.
• Develop and execute strategies to deepen penetration within accounts, expand revenue opportunities, and achieve sales and retention targets.
• Serve as a trusted advisor by delivering tailored, value‑driven solutions that address customer priorities.
• Lead the implementation of major company programs and initiatives within assigned accounts.
• Process orders, scan and verify incoming shipments, stock inventory, and manage returns to ensure accuracy and smooth daily operations.
• Leverage CRM and account management systems to track sales activity, analyze trends, and ensure accurate forecasting and reporting.
• Partner with internal teams to deliver operational excellence and exceed customer expectations through strong service orientation and follow‑up.
• Drive the setup and optimization of vending and VMI services at new or existing account locations.
• Collaborate with sales management to design competitive pricing strategies for non‑contract customers.
• Monitor market trends, competitors, and emerging technologies to provide customers with forward‑looking solutions.
• Prepare and submit timely, accurate sales reports that ensure alignment with management expectations.
• Secure and submit customer orders for processing utilizing ordering technology.
• Contribute to a culture of collaboration, innovation, and accountability that reflects company values.
• Participate in cross‑functional projects and initiatives to support broader organizational goals.

Qualifications

• High school diploma or GED required; 2–4 year college degree preferred.
• 2–3