Key Account (Outside Sales) Executive, Central Illinois

About the role

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Key Account (Outside Sales) Executive to join our team in supporting Central Illinois.

As a Key Account (Sales) Executive, you'll manage and grow a territory across Central Illinois, including Springfield, Champaign, Danville, and surrounding areas, serving as a trusted partner to healthcare providers while identifying and securing new business opportunities. The ideal candidate will reside within the territory.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team in relation to client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis
• Travel up to 25%

Requirements

• High School Diploma or equivalent

Qualifications

• Bachelor’s degree (preferred)
• 2 or more years of previous outside sales experience or account management (preferred)
• Proven success managing a book of business
• Experience in the healthcare industry is a plus
• Superior customer service skills with the ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Benefits

• Medical
• Dental
• Vision
• Life
• STD/LTD
• 401(k)
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan

Employees regularly scheduled to work 20 or more hours per week are eligible for the comprehensive benefits listed above. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Pay

Pay Range: $60,000 - $75,000 base salary plus commission. Variable Compensation: The position is also eligible for bonus and/or commissions under the applicable variable compensation plan. Bonus/commissions are earned based on achievement of performance metrics under the plan.