Key Account (Outside Sales) Executive, Central Illinois

About the role

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through unparalleled science, data, technology and laboratory network, Labcorp advances diagnostics, accelerates innovation and helps address important health challenges. Labcorp is seeking a Key Account (Outside Sales) Executive to support Central Illinois. The role involves managing and growing a territory across Springfield, Champaign, Danville and surrounding areas, serving as a trusted partner to healthcare providers while identifying and securing new business opportunities. The ideal candidate will reside within the territory.

Responsibilities

• Educate, instruct and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the Labcorp operations team regarding client needs
• Provide ongoing service and problem resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused and persuasive
• Provide account management for client’s day-to-day operations
• Upsell current book of business to increase organic growth
• Work closely with senior sales representatives to grow book of business
• Continuously provide educational material to the client base
• Resolve any customer related issues in a timely manner
• Meet and exceed monthly retention and upsell goals on a regular basis
• Travel up to 25% as needed

Requirements

• High School Diploma or equivalent

Qualifications

• Bachelor’s degree (preferred)
• 2 or more years of previous outside sales experience or account management (preferred)

Skills

• Proven success managing a book of business
• Experience in the healthcare industry (a plus)
• Superior customer service skills with ability to build trust-based relationships
• Effective communication skills, both written and verbal
• Ability to deliver results in a fast-paced, competitive market
• Excellent time management and organizational skills
• Proficiency in Microsoft Office and Excel
• Ability to travel overnight as needed
• Valid driver’s license and clean driving record

Benefits

• Medical, Dental, Vision, Life, STD/LTD insurance
• 401(k) plan
• Paid Time Off (PTO) or Flexible Time Off (FTO)
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Eligibility: employees regularly scheduled to work 20+ hours per week receive full benefits; those working

Pay

• Base salary range: $60,000 – $75,000 per year
• Eligible for commission and/or bonus under variable compensation plan, based on performance