Key Account Manger

About the role

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry.

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Requirements

• It’s a minimum requirement to have a Bachelor’s degree or equivalent related work or military experience with 1 year of professional experience
• 5 years of experience in a transportation sales environment is preferred but not required
• Excellent verbal and written communication skills are essential

Qualifications

At RXO, we believe that diversity and inclusion are key to our success. We are committed to creating a workplace where everyone feels valued and respected. We encourage applications from candidates who bring diverse perspectives and experiences to our team.

Skills

• Strong interpersonal and communication skills
• Ability to manage multiple priorities and deadlines
• Proficiency in Microsoft Office Suite
• Knowledge of transportation industry trends and regulations

Benefits

• Comprehensive medical, dental, and vision plans
• 401(k) retirement plan with up to 5% company match
• Pre-tax accounts to help streamline eligible expenses
• Company-paid disability and life insurance
• Employee Assistance Program (EAP)
• Career and Leadership Development Programs
• Paid time off, company holidays, and volunteer days

Pay

Details on pay are not specified in the job posting.

Schedule

Details on schedule are not specified in the job posting.