Key Account Manger

About the role

As a Key Account Manager at RXO, you’ll serve as the daily point of contact and relationship manager for our most important clients. RXO is a leading provider of transportation solutions, using cutting-edge technology to revolutionize the industry with its massive network and commitment to solving challenges for shippers and carriers.

Responsibilities

• Serve as an advocate and liaison for RXO’s top clients to ensure overall customer satisfaction
• Expand current customer accounts through ongoing relationship development
• Collaborate with team members to secure the terms of sale, including negotiating rates, identifying carriers, procuring specialized equipment, etc.
• Maintain a strong understanding of the industry and client needs; cultivate a core book of business for consistent and repeatable sales
• Ensure the integrity of the shipment and the RXO brand by following standard processes and procedures
• Update internal tracking and reporting systems throughout the day to maintain accuracy in sales and volume metrics
• Monitor and ensure accurate billing; strive to ensure mutually beneficial business operations

Requirements

• It is a minimum requirement to have a Bachelor’s degree or equivalent related work or military experience with 1 year of professional experience
• 5 years of experience in a transportation sales environment is preferred but not required
• Excellent verbal and written communication skills are essential

Qualifications

At RXO, we believe that diversity and inclusion are key to our success. We are committed to creating a workplace where everyone feels valued and respected. We encourage applications from candidates who bring diverse perspectives and experiences to our team.

Skills

Strong interpersonal and communication skills, as well as the ability to manage multiple priorities and deadlines, are crucial for success in this role.

Benefits

Comprehensive medical, dental, and vision plans
401(k) retirement plan with up to 5% company match
Pre-tax accounts to help streamline eligible expenses
Company-paid disability and life insurance
Employee Assistance Program (EAP)
Career and Leadership Development Programs
Paid time off, company holidays, and volunteer days

Pay

TBD

Schedule

TBD

Benefits

TBD

Application Instructions

To apply, please fill out an application now and join our talent community to learn about future opportunities.

Equal Opportunity/Affirmative Action Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.