Key Account Manager - Respiratory Biologics - Philadelphia, PA

About the role

Join Amgen's Mission of Serving Patients. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas - Oncology, Inflammation, General Medicine, and Rare Disease - we reach millions of patients each year.

As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller, happier lives. Our award-winning culture is collaborative, innovative, and science-based.

Responsibilities

The primary responsibility is to assess and diagnose the current business environment in each of their assigned accounts in relation to Amgen Respiratory products and plan/execute actions for success in these accounts.

• Leads contract delivery, business reviews, and performance tracking in targeted accounts
• Builds and develops relationships with appropriate opinion leaders in Allergy, Pulmonology, Pharmacy, P&T Committee, etc.
• Accountable for ensuring formulary adoption in targeted accounts to help drive appropriate utilization of approved products
• Identifies drivers/barriers and coordinates pull-through initiatives across field teams
• Regularly engages with key decision makers, such as Office Practice Managers, Clinical Directors, Hospital Pharmacy, purchasing on contract performance and aligned initiatives
• Presents MAC approved data and product messaging for approved products and delivers clinical messages compliantly
• Monitors Amgen business performance across Respiratory portfolio in local market
• Coordinates Amgen home office engagement with customers
• Works collectively with matrix and alliance team members to arrange approved promotional programs, displays, and initiatives
• Develops and executes innovative strategies to reach difficult to access health care providers and accounts in a compliant manner
• Partners closely with Market Access Executives and Regional Medical Liaisons in shared accounts
• Coordinates with Reimbursement Access Value team to support open access to Amgen portfolio
• Serves as GPO liaison between Amgen and GPO representatives
• Provides field insight/recommendations to Pricing/Brand/GPO teams
• Organizes competitive response if needed
• Executes value/FDAMA 114 tools where appropriate

Qualifications

The motivated professional we seek is a consultive partner with these qualifications.

• Doctorate degree AND 2 years of Sales and/or Account Management experience
• OR Master's degree AND 4 years of Sales and/or Account Management experience
• OR Bachelor's degree AND 6 years of Sales and/or Account Management experience

Preferred Qualifications:

• 6+ years of account management and/or public payor experience
• Resides in the geography and has established relationships with the key accounts/customers
• Advanced degree (e.g. MPH, MBA, PharmD, etc.)
• 7+ years of healthcare sales and/or marketing experience or related experience in buying processes and decision making
• Clinic, hospital, access environment, applicable competitors, specialty experience
• Respiratory sales experience
• Co-Promote and/or Launch experience
• District Management / Reimbursement / managed care experience

Skills

Demonstrates solid understanding of the current marketplace and trends

• Knowledge of payor systems, billing, coding and reimbursement processes
• Knowledge of CMS policies and processes
• Documented ability to work with sales force to resolve payor related issues
• Clear understanding of buy and bill process
• Proven ability to think strategically and develop, execute and monitor strategic business plans
• Demonstrated ability to engage, influence, and lead cross-functional teams
• Leadership ability with a focus on influence, impact and leading without authority
• Excellent interpersonal skills, which include networking, influencing, negotiation, presentation and written and verbal communication

Benefits

What you can expect from us: a comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
• Stock-based long-term incentives
• Award-winning time-off plans
• Flexible work models where possible

Pay

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.