Key Account Manager, Pulp & Paper (Minnesota)

About the role

Solenis is a leading global provider of water and hygiene solutions, offering a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control, and delivery systems. Headquartered in Wilmington, Delaware, the company operates 78 manufacturing facilities worldwide and employs over 23,000 professionals in more than 160 countries across six continents. Solenis was honored as a 2025 Best Managed Company Gold Standard recipient. The position is based in International Falls, MN, where Solenis seeks a driven and experienced Key Account Manager to oversee a large paper account in Minnesota. This role is ideal for a technical sales professional who excels at building strong customer relationships, delivering value‑added solutions, and driving business growth in industrial water treatment.

Responsibilities

• Maintain regular communication with sales management to keep stakeholders informed on account activity
• Complete weekly reporting and manage inventory to ensure visibility and accountability
• Perform on‑site testing to verify safety and effectiveness of treatment programs
• Proactively address customer issues, collaborating with sales and customer teams to implement corrective actions
• Analyze data to evaluate program performance and drive continuous improvement decisions
• Partner with plant/process owners to lead and implement ongoing process improvements in a manufacturing environment

Requirements

• Bachelor’s degree in a science, engineering, or other technical discipline; equivalent experience may be considered, including 10+ years of relevant manufacturing or equipment experience
• Valid driver’s license with a satisfactory driving record
• Must reside within approximately 45 minutes of International Falls, MN
• Willingness to participate in an on‑call weekend rotation

Qualifications

• Documented sales success in the paper industry, with a strong background in pulp and paper
• Ability to solve complex and non‑routine technical problems
• Strong customer relationship and stakeholder management skills
• Knowledge of industrial processes and customer operations, or the ability to quickly learn industry‑specific applications and technologies
• Results‑driven mindset with a proactive approach to problem‑solving
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint)

Skills

• Experience with laboratory testing, pumps, pipefitting, and electrical systems (preferred)

Benefits

• Ongoing professional development and career growth opportunities