Key Account Manager (North America)

What You'll Do

• Own and develop a portfolio of strategic enterprise customers across North America.
• Build long-term account strategies focused on customer success, expansion, and sustainable revenue growth.
• Identify new opportunities for software subscriptions, hardware deployments, and enterprise-wide rollouts.
• Build trusted relationships with executive sponsors, operational leaders, and key decision-makers.
• Partner with Channel Partners to maximize customer success and market opportunities.
• Collaborate cross-functionally with Sales Engineering, Customer Success, Marketing, Product, and Operations to deliver exceptional customer outcomes.
• Lead commercial negotiations, renewals, executive business reviews, and strategic account planning.
• Maintain an accurate sales pipeline and forecast while consistently delivering against business objectives.
• Represent the voice of the customer internally and contribute to future product and business strategy.