Key Account Manager, Global Rare Diseases - Southeast

About Us

Based in Parma, Italy, Chiesi is an international research-focused biopharmaceutical group with 90 years' experience, operating in 31 countries. More than 8,000 employees across the group are united by a singular purpose: promoting a healthier world for our people, patients, and the planet. This is what drives us as we research, develop, and market innovative drugs across our main therapeutic areas.

Discover more here.

At Chiesi we are thinking generations ahead, driving sustainable innovation with purpose. This fosters a culture of reliability, transparency, and ethical behavior at every level. As a Benefit Corporation and a certified B Corp, we have embedded sustainability in our bylaws and continuously measure our impact. Diversity, inclusion, and equal opportunity are at the heart of who we are. We believe our differences make us stronger.

Who We Are Looking For

We are seeking a Key Account Manager (KAM) who is a competitive, pharmaceutical sales professional with integrity, drive, and passion for performance who can thrive in a fast-paced business environment.

This individual must have experience with strategic account management, identifying opportunities through local market intelligence gathering and effective data analysis. The KAM will act as the face of our great company to healthcare professionals, including prescribers and their staff, while focusing on meeting and exceeding their sales goals to ensure appropriate patients get prescribed our medication.

The KAM will deliver product, disease state, and resource education to HCPs & their staff to expand their identification and treatment of appropriate patients with our medication. The KAM will report directly to the Regional Sales Director (RSD) while working with peer salespeople as well as cross-functional team to ensure the marketplace understands clinical data, payer access information, and company resources to support prescribing, initiation, and continuity of therapy for patients.

The KAM role is paramount to Chiesi's future success as we strive to become a leading, global rare disease company. This role requires a unique set of skills that demands excellent customer engagement & communication skills, strategic planning & execution, clinical expertise, collaboration, consistent compliant behaviors, and a commitment to the patients and their families.

You’ll Be Responsible For

• Create awareness around rare disease states and company marketed product(s) of focus, including proactive patient finding initiatives, lead generation and follow-up, and disease education within Lysosomal Storage Disorders (LSDs).
• Develop and execute territory strategies to identify undiagnosed or misdiagnosed patients through targeted account profiling, interpretation of diagnostic pathways, collaboration with centers of excellence, genetic counselors, infusion centers, and specialty pharmacies.
• Deliver compliant disease state education to healthcare professionals and office staff regarding signs, symptoms, diagnostic challenges, and treatment considerations associated with Lysosomal Storage Disorders while ensuring timely follow-up on patient leads and referral opportunities.
• Business development and prospecting
• Strategic account management – ability to translate strategy into action
• Target, plan and work consistently through all states and regions of the geography
• Manage leads as top priority with timely and consistent follow-up
• Met and/or exceed sales forecast, goals, and objectives
• Analyze, develop, and execute territory business plan with ongoing updates based on current insights
• Compliantly guide HCPs through prescribing process and support services
• Collaborate with and provide insights to marketing, sales leadership, other key internal partners, and sales training on local market needs around disease awareness, diagnosis, treatment education, tools, and product messaging
• Execute marketing initiatives to drive success in the local geography including speaker programs
• Support HCP conferences with a presence to communicate key messages and share approved resources
• Consistently adhere to compliance guidelines
• Successfully complete all trainings in a timely manner
• Understand, acknowledge, and comply with all Chiesi Standard Operating Procedures (SOPs)
• Timely submit call activity information into the CRM (Veeva)
• Regularly complete expense reports (Concur)

What We Offer

• No relocation support will be offered for this position.
• Your future is our focus, and we are committed to nurturing your development in our dynamic, friendly environment with access to resources and training every step of the way.
• We provide top-class benefits, including comprehensive healthcare programs, work-life balance initiatives, and robust relocation support.
• Our salary package is competitive, comprising a basic salary, performance bonuses, and benefits benchmarked against the external market.
• All qualified applicants receive consideration for employment without regard to race, national origin, age, sex, religion, disability, marital status, veteran status, or any other basis protected by local, state or federal law.