Key Account Manager, Flavors - Texas / Midwest
Symrise is a global supplier of fragrances, flavors, food, nutrition, and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals, and producers of nutritional supplements and pet food. With sales of €4.9 billion in the 2025 fiscal year, Symrise is a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations worldwide.
About the Role
We are seeking a dynamic and experienced Key Account Manager to further develop and drive our flavor ingredient portfolio in the Texas/Midwest territory. This position will maintain and grow existing account relationships while identifying and developing new business opportunities to support our growth objectives, including revenue and gross margin management, cross-team collaboration, and project management.
Responsibilities
- Manage and drive sales and gross profit at defined accounts within the territory to achieve and exceed annual sales and profitability budgets.
- Ensure all financial and supply chain metrics are maintained and improved (e.g., inventory levels, trading terms, incentive schemes, lead times, risk management).
- Develop and execute winning account strategies (CDP) in conjunction with the Director of Sales, aligned with IGP initiatives and Symrise capabilities.
- Communicate and align strategic plans with business support functions (Category, Marketing, Technical).
- Identify and exploit new business opportunities, developing clear action plans with milestones.
- Maintain a high level of direct call frequency to build multi-level relationships with key decision-makers and foster customer intimacy.
- Bring in senior management as required and map decision matrices within the organization (locally and internationally).
- Develop hands-on application knowledge of the division’s products, technologies, and competencies, positioning them sustainably within customers' brand and product portfolios.
- Complete all required reports in a timely manner, including expense reports, quarterly reports, budgets, and forecasts.
Qualifications
- BS in Chemistry, Food Science, or a related field, or BA in Business (MBA a plus).
- 10 years of experience in sales and key account management, with at least 5+ years in technical sales. Flavor ingredient sales experience is strongly preferred.
- Able to work independently and as part of a team.
- Excellent oral and written communication skills.
- Strong negotiation skills and experience.
- Proficiency with MS Office Suite (Word, Excel, Outlook, Teams, PowerPoint).
- Ability to prioritize, plan, organize, and follow through on projects.
- Strong leadership skills, including motivating individuals outside direct reporting lines.
- Ability to adapt to different cultural situations and engage with key customer contacts at all levels.
- Strong analytical and problem-solving skills.
- High degree of energy and entrepreneurial drive across disciplines.
- Ability to travel throughout the Texas and Midwest area approximately 50% of the time.
- Must live in and have recent relevant experience within the Texas and Midwest market.
Benefits
Join our open and transparent culture, where you’ll have the opportunity to contribute to the health and well-being of consumers in 160 countries. Symrise offers strong company growth above market rates, making it an excellent place to develop your career.