Food Service Account Manager - FT/DAY

Who we are

We empower justice-involved individuals to overcome adversity and reach their full potential. For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

What We Offer

• New hires typically start between $21.44 and $26.80 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions.
• Comprehensive Total Rewards package including medical, flexible spending, dental, vision, life insurance, AD&D, disability, dependent daycare, tuition assistance, retirement plan, employee recognition programs, public transportation discount, employee assistance program, and more.

What You'll Do

• Serve as a Food Service Account Manager for Pioneer Human Services Central Food Services.
• Obtain new food service accounts and maintain relationships with existing customers.
• Fulfill and complete deliveries, accommodating customer requests and filling missing items daily.
• Ensure food par levels are met and communicate with kitchen staff daily.
• Consult with new customers regarding kitchen needs, storage capacity, billing, and other needs for offering services.
• Develop positive relationships and handle customers' needs.
• Load and unload delivery vehicles, prepare, package, and assemble food orders accurately for delivery.
• Track and maintain food and supply inventories at customer locations.
• Communicate with kitchen staff about internal food temperatures and check orders in at customer facilities to ensure accuracy.
• Have a working knowledge of safety standards for kitchen staff and follow all established systems and controls for food order accuracy.

Qualifications

• Must have a high school diploma or GED and possess a valid WA state Food handler’s card.
• At least 2 years’ experience in food service account management or restaurant management.
• At least 6 months experience as a delivery driver (any type) and have some knowledge of the area of service.
• Ability to comprehend local maps and directions.
• Hands-on experience in sales and an ability to deliver an excellent customer experience.
• Must be able to communicate clearly in English.
• Must be able to lift up to 50lbs on a regular basis.
• Preferred: Some experience working in a commercial kitchen environment.