Key Account Manager- Energy & Utilities
About Us
We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.
About Energy Systems
We help customers navigate the complex transition to a decarbonized and more sustainable energy future. We do this by assuring that energy systems work safely and effectively, using solutions that are increasingly digital. We also help industries and governments to navigate the many complex, interrelated transitions taking place globally and regionally, in the energy industry.
About the Role
DNV Energy Systems North America (ESNA) region seeks a Key Account Manager-Energy & Utilities to join our commercial team and drive strengthening, expanding and fostering relationships with our key accounts. ESNA is on a journey to become more customer-centric and agile in meeting customer requirements while continuously improving the way we work. As part of the commercial organization, you will develop stronger value propositions for your key customers and market area, with a particular focus on electric/power utilities and demand side management aligned with the Energy Systems strategy. The KAM will be responsible for maintaining multiple Key Customers and will have a strong customer and market focus. They manage customer relations with a key customer and a group of customers in a defined energy industry segment. As a KAM, they lead an account team that will establish relationships with customer contacts and understand the needs and strategic goals of the key account. Under the KAM direction, the account team will give customers a voice within the organization, provide input on improving customer service, and