Key Account Manager, End Customer - Eastern Canada

For our client, we are seeking a Key Account Manager, End Customer - Eastern Canada to join the team of a leader in the Information Technology space. This role will own strategic end-customer relationships across Eastern Canada, with a focus on long-term account growth, retention, and competitive positioning. The ideal candidate will develop multiyear account plans, align solutions to customer objectives, and act as a trusted commercial partner to a range of stakeholders. This position requires close collaboration across internal teams to support presentations, proposals, and account reviews while driving measurable revenue outcomes. Location: Remote - US based candidates only, no visa sponsorship available Compensation: $155,000 – $175,000 annually Responsibilities Serve as the primary lead for key end-customer accounts Develop multiyear account plans aligned with customer objectives Build a strong understanding of each customer's business and goals Establish trusted relationships with various stakeholders Identify opportunities to expand the company's market position Manage growth objectives, retention, and competitive risks Lead presentations, proposals, and strategic account reviews Qualifications 5+ years in enterprise sales or strategic account management Bachelor's degree in Business, Engineering, or a related field Fully bilingual in French and English Proven track record of developing strategic customer relationships Strong business acumen and negotiation skills Technical fluency to understand customer requirements Experience with CRM platforms for account management Ability to travel up to 50% of the time Benefits Competitive compensation with performance-based incentives Comprehensive health, dental, and vision insurance Flexible work arrangements for work-life balance Professional development and continuous learning opportunities Global exposure with collaboration opportunities internationally Paid sabbatical every five years Supportive corporate culture from leadership and colleagues Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.