Key Account Manager - Cardiovascular - San Francisco, CA

About the role

The Key Account Manager - Cardiovascular role is responsible for assessing and diagnosing the current business environment in assigned accounts, developing and executing strategies to support portfolio performance, and maintaining comprehensive account profiles.

Responsibilities

• Assess and diagnose the current business environment in each assigned account in relation to Amgen Cardiovascular products
• Develop and execute innovative strategies to reach difficult-to-access healthcare providers and accounts
• Work internally through the matrix team and externally with customers to develop strong relationships
• Meet with opinion leaders in Cardiology, Lipidology, Pharmacy, P&T Committee, etc., to build partnerships and influence decisions
• Present approved data and CV product messaging compliantly within all governing policies
• Ensure formulary adoption in targeted hospital accounts to drive appropriate utilization of approved CV products
• Monitor Amgen business performance across Cardiovascular portfolio and identify drivers/barriers
• Coordinate pull-through initiatives across field teams and organize approved promotional programs, displays, and hospital initiatives
• Provide field intelligence and recommendations to Amgen home office, including CV brand teams
• Support value of innovation and shape the environment
• Execute value/FDAMA 114 tools where appropriate

Requirements

The ideal candidate will have:

• A Doctorate degree & 2 years of sales experience and/or related account management experience OR a Masters degree & 4 years of sales experience and/or related account management experience OR a Bachelors degree & 6 years of sales experience and/or related account management experience
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) preferred
• 3+ years of account management and/or public payor experience preferred
• Strong understanding of the current environment and trends in community cardiology practices
• Understanding of the internal and external dynamics in dyslipidemia and heart failure
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD)
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts
• Experience in managing reimbursement and managed care

Qualifications

• Doctorate degree & 2 years of sales experience and/or related account management experience
• Masters degree & 4 years of sales experience and/or related account management experience
• Bachelors degree & 6 years of sales experience and/or related account management experience
• Advanced degree (e.g. MPH, MBA, PharmD, etc.) preferred
• 3+ years of account management and/or public payor experience preferred
• Strong understanding of the current environment and trends in community cardiology practices
• Understanding of the internal and external dynamics in dyslipidemia and heart failure
• Experience in public payor / agency activities, including understanding of the Local Coverage Determination Processes (LCD)
• Knowledge of hospital committee structure, P&T process, treatment and discharge protocols, DRG and hospital reimbursement process for all assigned accounts
• Experience in managing reimbursement and managed care

Skills

• Leadership ability with a focus on influence, impact, and leading without authority
• Ability to understand and identify key staff and departments that influence decision-making for biopharmaceutical product utilization within each key account
• Ability to identify and procure appropriate Amgen resources to achieve account objectives
• Ability to analyze, interpret, and draw insights from clinic economics/financial performance
• Ability to analyze, interpret, and draw insights from varying data sources
• Ability to successfully navigate through clinic reimbursement
• Excellent interpersonal skills, including networking, influencing, negotiation, presentation, and written and verbal communication
• Ability to work in a fast-paced environment and handle multiple competing priorities
• Creative problem-solving skills
• Ability to take initiative, impart energy and enthusiasm, and work in teams
• Broad range of computer skills

Benefits

Amgen offers a comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. Additionally, there is a discretionary annual bonus program or for field sales representatives, a sales-based incentive plan, stock-based long-term incentives, and award-winning time-off plans.