Key Account Manager & Business Development - Aerospace

Responsibilities

• Own revenue growth and account penetration across assigned aerospace customers, with accountability for new systems, services, and recurring revenue.
• Develop and execute site-level account plans, including installed asset mapping, decision-maker alignment, whitespace identification, and quarterly expansion targets.
• Establish and manage annual and multi-year growth plans to achieve a minimum of $8M+ in annual revenue across assigned accounts.
• Build deep site intelligence for each installed Titan or legacy stand, including configuration, utilization, maintenance history, failure risks, and downtime windows.
• Convert reactive support into contracted relationships, positioning preventive maintenance, calibration, response coverage, training, and modernization as risk mitigation and uptime improvements.
• Identify and close upgrade and modernization opportunities tied to: Controls and instrumentation refresh, obsolescence mitigation, safety and compliance requirements, throughput and data quality improvements.
• Grow recurring revenue streams, including renewals, multi-year support agreements, and standardized service bundles across the install base.
• Lead complex, technical, value-based sales cycles with engineering, maintenance, quality, and program stakeholders.
• Translate customer operational pain points into clearly scoped solutions with defined outcomes, ROI, and lifecycle value.
• Prepare and present technical quotations, proposals, and statements of work, ensuring alignment with internal engineering and delivery teams.
• Maintain disciplined opportunity qualification, pricing rigor, and forecast accuracy.
• Act as the primary commercial interface between the customer and internal teams, ensuring commitments are executable and expectations are clear.
• Cookordination with engineering, service, and operations to ensure successful delivery, high customer satisfaction, and strong renewal positioning.
• Provide structured account updates, pipeline reporting, and market feedback to senior leadership.

Qualifications

• Bachelor’s degree in Engineering (Mechanical, Electrical, or related) or equivalent technical experience.
• 5–10+ years of experience selling technical solutions, services, or aftermarket support into aerospace, defense, MRO, or industrial test environments.
• Proven success expanding revenue within an installed base, including renewals, upsell, and cross-sell.
• Strong ability to sell into engineering, maintenance, and program-driven organizations.
• Demonstrated commercial rigor in pricing, contracts, and opportunity management.
• Willingness to travel to customer sites as required.