Key Account Manager

Responsibilities

• Achieve regional sales, growth and market share targets
• Develop, implement and update a territory business action plan (including analysis, identification of key customers, issues and opportunities, tactics/activities etc.)
• Provide relevant, thoughtful input to other commercial colleagues (e.g. sales leadership, regional account managers) in regard to strategic and tactical planning for territory, area, and region
• Participate in execution of national sales and marketing plans/strategy, both short and long term
• Build up a network within their territory and share knowledge with the national sales team
• Anticipate potential barriers to achievement of goals and propose responsible solutions for success
• Develop and nurture close relationship to target customers, take initiative and make recommendations for managing key medical experts
• Liaise and build relationships with key accounts and key opinion leaders as well as other physicians in relevant specialist groups in support of financial and operational goals
• Identification and acquisition of new clients
• Maintain excellent product and disease knowledge as well as communicational skills to maximize effectiveness and quality of the customer calls, including presentations to customer groups
• Proactively develop and implement programs to increase market share such as meetings, symposia, projects etc.
• Participation in national/regional meetings and medical conferences
• Effectively handle customer objections and exceed customer expectations with the value they bring to physicians
• Occasionally be called on to share their exemplary skills with others in the team in a training capacity

Qualifications

• Scientific background/degree combined with >8 years’ experience in pharmaceutical sales or a similar function
• Expertise in Orphan drugs. Specific experience with hepatology, neurology, metabolic and gastroenterology health care professionals is beneficial
• Existing relationships with territory accounts is a strong plus
• Proven track record of success in competitive environment
• Product launch experience
• Willingness to travel as required
• Outstanding negotiation skills with a good sense for business and people
• Business savvy professional who can quickly identify and access present & future opportunities to drive the business
• Excellent communication & interpersonal skills
• Person of integrity who strives to be compliant with company policies & local legislation
• High energy, positive outlook person who has an entrepreneurial spirit, business sense, and the drive to succeed
• Takes a proactive approach
• Ability to set priorities and is highly self-accountable
• Ability to build strong relationships with Key Accounts/Customers
• Excellent presentation skills supporting the ability to liaise with business partners and to present ideas and strategies to management and to drive discussions and mutual business relationships
• Working knowledge of computers (MS Office, Outlook) and the ability to create and deliver effective presentations