Key Account Manager

Role & Responsibilities

• Build and maintain strong, long-term relationships with key wholesale partners, including buyers and regional store managers.
• Serve as the day-to-day contact for assigned accounts, ensuring timely communication, execution, and service.
• Develop and implement strategic account plans to meet sales goals and expand TRUEWERK’s footprint across new and existing doors.
• Identify and pursue opportunities for upselling, cross-selling, and promotional growth within existing accounts.
• Plan and execute promotional strategies in collaboration with Sales, Marketing, and Operations groups.
• Conduct seasonal line presentations and business reviews with key accounts.
• Track and analyze sales performance, inventory levels, and account metrics to drive data-informed decisions.
• Prepare and present performance reports to internal stakeholders and account partners.
• Partner with internal groups (Sales, Product, Marketing, and Logistics) to ensure on-time delivery, accurate order execution, and seamless communication.
• Coordinate seasonal planning cycles, key meeting schedules, and marketing activations for accounts.
• Align with Marketing and Field Representatives on in-store merchandising and promotional materials.
• Maintain inventory flow and proactively communicate updates or risks to internal partners and buyers.
• Identify opportunities to streamline processes and improve the wholesale partner experience.

Qualifications

• Must have 5+ years of experience personally managing multi-door wholesale accounts.
• Proven success managing accounts with $1M+ in annual revenue.
• Strong relationships with key buyers in the workwear, apparel, outdoor, construction, or farm channel industries.
• Deep understanding of wholesale business cycles, retail operations, and promotional planning.
• Proficiency in Google Sheets or Microsoft Excel and Powerpoint or Google Slides with the ability to analyze data and present findings in a compelling way.
• Must live near a major airport and have the ability to travel up to 30–50% of the month, both locally and nationally.

About TRUEWERK

At TRUEWERK, we believe craftsmanship is a mindset that should be applied to every endeavor. We value precision in the details, discipline in the process, and a commitment to excellence whether we're building a house or a spreadsheet. We believe the people whose skilled, physical work keeps our society running deserve gear that mirrors the tremendous value they create. We meticulously design, test, and refine every product to optimize performance and reflect the pride and professionalism of the people who rely on it. We serve customers across the U.S. and Canada through TRUEWERK.com, Amazon, and a growing network of retail and enterprise partners.

Compensation & Benefits

TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to: Employer-paid medical (HDHP & PPO options) and dental plans, optional vision, pet, accident, cancer, critical illness, and hospitalization insurance, company-sponsored life, AD&D, short-term disability, and long-term disability coverage, affordable coverage for dependents and domestic partners, HSA with monthly employer contribution, FSA, dependent care, and commuter spending accounts, Employee Assistance Program (free mental health, financial, and legal counseling), professional development reimbursement program, volunteer and community-building opportunities, hybrid working schedule (with great snacks!), annual performance bonus, unlimited PTO policy and paid company holidays, free workwear for you and discounts for friends and family!

Salary range: $100,000-$120,000 base salary + bonus.