Key Account Manager

New Customer Development & Client Relationship Management

Proactively prospect and hunt for new business across target industrial accounts, building a strong and sustainable pipeline.
Directly manage high-value and strategic territorial accounts, ensuring consistent engagement and satisfaction.
Build relationships with key customer stakeholders at all levels to convert prospects into long-term partnerships.

Strategic Planning & Revenue Growth

Develop account and territory plans aligned with customer initiatives and company objectives, identifying opportunities for new business, growth, and expansion.
Present new products and services for upselling and cross-selling to drive revenue growth within each account.
Research and pursue partnerships and strategic alliances to increase Megger's visibility and viability, both internally and within target accounts.

Customer Engagement & Problem Solving

Represent the full company portfolio to all commercial & industrial customers, identifying applications and opportunities for positioning Megger solutions.
Address customer issues promptly and effectively to protect and strengthen business relationships.

Collaboration & Cross-Functional Alignment

Partner with Regional Business Unit (RBU) Leads, Product Specialists, and internal stakeholders to deliver integrated customer solutions.
Provide market feedback and customer insights to inform business unit strategy and product development.

Sales Performance & Reporting

Use CRM to track key performance indicators, including customer visits, calls, emails, opportunities, lead management, and account planning/management.
Maintain an accurate sales pipeline for forecasting and provide monthly reporting on key account activity and client satisfaction.
Identify risks and opportunities within accounts and implement corrective actions as needed.

Experience, Skills & Knowledge required to be successful in role

• Technical Skills/Knowledge/Qualifications:
  • Soft Skills
  • Bachelor’s Degree in Engineering or Business preferred
  • 3-5 years’ proven sales experience
  • Demonstrated experience of penetrating and growing accounts from entry level to executive level
  • Technical aptitude and confidence in learning technical equipment
  • Strong Communication skills for complex products & processes
  • Proficiency with a CRM platform, Excel, Word, and Outlook
• Skills & Knowledge/Qualifications:
  • Technical aptitude and confidence in learning technical equipment
  • Strong Communication skills for complex products & processes
  • Technical aptitude and confidence in learning technical equipment
  • Proficiency with a CRM platform, Excel, Word, and Outlook