Key Account Manager

About the job

You will play a crucial role in strengthening and expanding relationships with our most strategic customers across North America in the food-FMCG market. You are a senior discussion partner with experience managing key accounts. You will work closely with the marketing, R&D, and sales teams to further develop innovation strategies together. Your mission is to successfully guide renewal processes, maximize business growth through tailored solutions, and increase customer satisfaction. Your clients are located throughout North America, giving you the unique opportunity to visit them!

About Innova Market Insights

Innova Market Insights is the global leader in market intelligence, igniting the exciting and fast-paced world of CPG food and beverage. Our journey to expand further into the US market is well underway, and we are eager to bolster our dynamic team with exceptional sales talent.

Job requirements

• Your responsibilities :
  • Key Account Management: You are responsible for the success of our large North American clients. You build and maintain long-term relationships at the highest level (C-level).
  • Consultative Selling: You provide strategic advice and act as a trusted advisor to customers, helping them find the right solutions that align with their business needs.
  • Strategy and Commercial Growth: You actively contribute to commercial growth—from identifying opportunities to closing deals. This includes expanding existing relationships through up-selling and cross-selling.
  • Communication & Stakeholder Management: You know how to communicate effectively at C-level and build strong, sustainable relationships with key stakeholders at client organizations.
  • Market and Competitive Analysis: You follow market developments and ensure our strategy and value propositions remain aligned with client needs.
• Your Qualifications
  • You have at least 5 years of experience in a commercial role, preferably as a key account manager, customer success manager, or a comparable position in a B2B environment.
  • You have completed a bachelor’s degree (HBO level).
  • You have experience with consultative selling and with up-selling and cross-selling.
  • You have proven experience managing large key accounts and working at C-level.
  • You have excellent command of the English language, both spoken and written. Knowledge of other European languages is a plus.
  • You are results-oriented, proactive, and have a strategic mindset.
  • You have excellent negotiation skills and the ability to communicate at multiple levels within an organization.
  • You have experience in the dynamic food and beverage industry is a plus.
  • You are highly structured and process-driven, capable of building frameworks and bringing clarity to complex commercial workflows.
  • You are a strong team coordinator who works effectively with internal partners—including consultants, analysts, support, sales, and the technical team—to ensure seamless delivery for clients.

Qualifications

• You have at least 5 years of experience in a commercial role, preferably as a key account manager, customer success manager, or a comparable position in a B2B environment.
• You have completed a bachelor’s degree (HBO level).
• You have experience with consultative selling and with up-selling and cross-selling.
• You have proven experience managing large key accounts and working at C-level.
• You have excellent command of the English language, both spoken and written. Knowledge of other European languages is a plus.
• You are results-oriented, proactive, and have a strategic mindset.
• You have excellent negotiation skills and the ability to communicate at multiple levels within an organization.
• You have experience in the dynamic food and beverage industry is a plus.
• You are highly structured and process-driven, capable of building frameworks and bringing clarity to complex commercial workflows.
• You are a strong team coordinator who works effectively with internal partners—including consultants, analysts, support, sales, and the technical team—to ensure seamless delivery for clients.

Desired Skills

• Go-Getter: A proactive self-starter with a performance-driven, commercial mindset.
• People Person: An ability to connect effortlessly with individuals and understand their perspective.
• Lifelong Learner: Openness to learning and cultivating new skills.
• Communication Kingpin: Excellent communication and interpersonal skills.
• Team Player: Collaborative and comfortable working in a multi-cultural atmosphere.

What we offer

• An attractive compensation package with a competitive salary.
• Healthcare insurance, 401k plan, and paid vacation.
• The possibility of assistance with student loan debt.
• Opportunities for international travel to The Netherlands and US cities for trade shows and client visits.
• Explore the United States and beyond by visiting clients and attending trade shows.
• Fun incentives( Baseball games, Amazon Gift cards and more)
• Meet your global colleagues during our networking events.
• A remarkable opportunity for career advancement