Key Account Associate - Fashion Channel

Mission

To drive business performance by supporting the Key Accounts function through strategic execution, data-driven insights, and cross-functional collaboration.

Scope

The Key Account Associate reports to the Director, Key Accounts Fashion. This is a highly autonomous role responsible for managing assigned categories, projects, and business initiatives with minimal supervision. The Associate serves as a key liaison between customers and internal teams, driving business performance through strategic analysis, project leadership, operational execution, and proactive problem solving.

Role Expectations

• Strategic Support & Category Ownership
• Develop a strong understanding of the business, customer, brand vision, and market trends.
• Manage assigned categories and initiatives while supporting sales, profitability, and growth objectives.
• Identify opportunities, risks, and business drivers, developing recommendations and action plans to improve performance.
• Demonstrate ownership and accountability for assigned categories, projects, and business results.
• Milestone Management & Cross-Functional Collaboration
• Organize and facilitate key milestone meetings (e.g., Roadmap, Midsight, Hindsight), ensuring all deliverables are met, and stakeholders are aligned on category progress and future plans.
• Present business performance, strategic initiatives, and recommendations to customers and leadership.
• Build strong relationships through professionalism, executive presence, and clear communication.
• Business Analysis & Reporting
• Analyze sales performance and apply retail math to identify trends, opportunities, and risks.
• Develop business updates, executive summaries, and performance reports.
• Conduct competitor analysis and market research to support category recommendations.
• Translate data into actionable insights, recommendations, and next steps.
• Project Leadership & Operational Support
• Lead cross-functional projects and customer initiatives from planning through execution.
• Manage project timelines, deliverables, and stakeholder alignment.
• Support store openings, closures, relocations, expansions, and operational initiatives.
• Proactively identify business challenges, recommend solutions, and drive issues through resolution.
• Escalate risks appropriately with clear recommendations and action plans.
• Administrative Duties
• Manage milestone tracking, reporting, calendars, meeting preparation, and project documentation.
• Cooky samples, presentations, customer facing deliverables, and business logistics.
• Maintain a high level of organization, follow-through, and communication across all responsibilities.

Immediate Critical Outcomes

• Establish relationships with key internal and external stakeholders (First 30 days)
• Gain a strong understanding of industry trends, client demographics, and promotional strategies (First 60 days)
• Align with ongoing projects and initiatives, ensuring seamless execution (First 60 days)
• Develop an understanding of merchandise planning, logistics, and cross-functional collaboration (First 90 days)

Critical Experiences

• 3–5 years of experience in account management, merchandising, or a similar role.
• Knowledge of the apparel product lifecycle and the merchandising process.
• Strong analytical skills, with experience using retail math, Excel, and reporting tools.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• SAP and retail software experience a plus.
• Excellent communication skills (written and verbal) and the ability to work collaboratively in a cross-functional team environment.

Beeline Guiding Principles and Competency Behavior Expectations

• Focus & Impact
• Entrepreneurial Thinking: Considers how their work contributes to beeline's success
• Drive for Results: Acts with a sense of urgency
• Accountability: Can be counted on to meet individual commitments
• Teamwork & Collaboration
• Collaborative Teamwork: Builds effective working relationships
• Effective Communication: Communicates in a professional and clear manner
• Cross-Cultural Sensitivity: Demonstrates awareness of diverse points of view & cultural differences
• Growth & Improvement
• Managing Change: Embraces new approaches, processes and challenges
• Willingness to Develop: Values feedback as a tool to understand areas for improvement
• Self-Reflection: Is aware of strengths and opportunities
• Responsibility & Sustainability
• Integrity: Is regarded as a trusted colleague
• Resilience: Handles set-backs in a constructive manner
• Managing Resources: Offers support to others as an added resource

Qualifications

• 3–5 years of experience in account management, merchandising, or a similar role.
• Knowledge of the apparel product lifecycle and the merchandising process.
• Strong analytical skills, with experience using retail math, Excel, and reporting tools.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
• SAP and retail software experience a plus.
• Excellent communication skills (written and verbal) and the ability to work collaboratively in a cross-functional team environment.

Skills

• Strategic thinking and problem-solving skills.
• Data analysis and interpretation.
• Project management and organizational skills.
• Customer relationship management.
• Collaboration and cross-functional teamwork.
• Communication and presentation skills.

Benefits

In addition to a competitive salary range of $95,000 - $105,000 per year, we offer a comprehensive benefits package including:

• Health, dental, and vision insurance
• A retirement savings plan with company match
• PTO
• Employee perks

Pay

$95,000 - $105,000 per year

Schedule

This is a Hybrid Position requiring in-office presence in San Francisco 2-3 times a week, subject to change based on business needs.