Associate Key Account Manager

About The Crème Shop

The Crème Shop is a leading beauty brand based in Los Angeles, known for blending the best of K-Beauty innovation with playful, creative designs. We offer a wide range of products, ranging from thoughtful skincare to colorful cosmetics all crafted with quality ingredients and a commitment to cruelty-free practices. Our mission is to make beauty fun, inclusive and accessible to everyone. We invite professionals who share our passion for beauty and innovation to join our team, where creativity meets expertise.

About The Role

We are seeking an Associate Manager, Key Accounts to play a pivotal role in managing and expanding relationships with major retail and distribution partners. This position serves as a bridge between the traditional sales executive level and full Key Account Management responsibility, offering growth into a Key Account Manager role. The ideal candidate will demonstrate strong analytical ability, leadership potential, and a proactive approach to driving account performance through collaboration and insight-based selling.

Responsibilities

• Develop and nurture partnerships with assigned key accounts to achieve sales targets and strengthen long-term business relationships.
• Co-lead the development and execution of tailored sales strategies for each account, aligning with brand goals, category growth, and promotional opportunities.
• Identify opportunities for account expansion, cross-category introductions, and improved product placement within key retail and e-commerce partners.
• Maintain a strong command of The Crème Shop’s product portfolio and communicate value propositions to buyers, planners, and merchandising teams.
• Conduct regular market and performance reviews to identify growth trends, forecast sales, and monitor competitive activity within FDM, Discount, and Specialty channels.
• Collaborate with marketing and creative teams to plan, execute, and analyze promotional programs and merchandising strategies. Present recommendations and ensure alignment with account objectives.
• Prepare and analyze sales reports, forecasts, and inventory updates, providing insights and data-driven recommendations to senior leadership.
• Serve as a primary point of contact for accounts, addressing issues professionally and ensuring top-tier client satisfaction.
• Collaborate closely with internal partners (Marketing, Product Development, Logistics, and Supply Chain) to ensure timely and successful execution of programs and launches.
• Lead the mentorship of junior sales coordinators or account support staff as part of your professional development toward a Key Account Manager role.
• Travel as necessary to meet with key accounts, industry events, and trade shows.

Qualifications

• Minimum 5 years of experience in a sales experience, with prior experience in Account Management is required.
• Minimum 2+ years of Sales experience within the cosmetics/beauty/skincare industry is Strong understanding of the beauty space utilizing trends, account demographics & Ability to translate complex product information into compelling sales Successful negotiation skills with a results-driven Strategic approach to assortment selection with ability to expand brand Seamlessly navigate cross-functional communication and support the Sales Team as Ability to address challenges and find solutions in a fast-paced Advanced working knowledge of different CRM and ERP Proficient in data reporting and analysis, with exposure to demand Proficient in administrative tasks and other assignments as

Benefits

• 15 days of PTO, 10 Paid Holidays!
• Eligible for benefits first of the month following 30 days of Company sponsored voluntary vision and dental plans Employee Assistance Programs Wellness incentive programs 50% off employee discount programs Monthly catered lunches

Pay

$75-$90K per year, depending on experience.

Schedule

N/A

Skills

N/A

Benefits

• 15 days of PTO, 10 Paid Holidays!
• Eligible for benefits first of the month following 30 days of Company sponsored voluntary vision and dental plans Employee Assistance Programs Wellness incentive programs 50% off employee discount programs Monthly catered lunches

Pay

$75-$90K per year, depending on experience.

Schedule

N/A

Skills

N/A

Equal Opportunity Employer

The Crème Shop is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.