Katie Miller Program Coordinator

Job Summary

The position will be responsible for overseeing day-to-day residential A&D services, co-facilitating groups and activities as needed, and assisting the Services Coordinator in the operations of Adolescent Alcohol and Drug Residential Services. This position reports to the Adolescent Alcohol and Drug Services Coordinator and acts as the Educational Liaison.

Job Duties/Responsibilities

• Manages daily operations to ensure smooth service delivery.
• Creates and approves PRN use, and provides coverage when needed.
• Responds to crisis situations and forwards incident reports within 24 hours.
• Maintains supervision of clients within the milieu at all times.
• Implements level system by monitoring treatment status and providing direct feedback.
• Conducts daily processing group in the absence of the clinical therapist.
• Maintains communication with DCS, Dept. of Education, and community schools.
• Provides indirect treatment support and consultation.
• Conducts treatment team and client staffing on a weekly basis.
• Formulates and oversees behavior modification system and general program development.
• Participates in on-call rotation and completes associated duties.
• Manages daily operations to ensure service delivery, adherence to policies and procedures, and reimbursement for services.
• Reviews and creates policies and procedures in accordance with licensure and payor source standards.
• Manages designated budget line items and prepares trial balances.
• Completes chart audits, IPPs, CFTMs, and progress notes.
• Completes BEP and ADM reports and submits by specified deadlines.
• Completes DCS utilization review and visitation spreadsheet by the 10th of each month.
• Provides direct supervision for Team Leaders and counselors.
• Assists Services Coordinator with training and staff development on a monthly basis.
• Completes annual evaluations and provides appropriate corrective actions.
• Completes "pop in" visits on 2nd and 3rd shifts bi-monthly.
• Exhibits accountability for assigned responsibilities.
• Responds to flags, emails, and voicemails within 1-2 business days.
• Demonstrates time management skills by arriving on time to weekly meetings.
• Completes tasks by prescribed deadlines and in accordance with policies and procedures.
• Attends professional training to ensure decisions are sound and in accordance with best practice guidelines.
• Accepts additional duties as assigned.
• Communicates with parents/DCS/POs to ensure they are updated, involved, and satisfied with services provided.
• Attends supervision regularly to communicate problems and give/receive feedback openly.
• Maintains professional, respectful communication with co-workers even when conflict arises.
• Assists teachers as an LEA and principal role for the accredited school.
• Completes all school compliance requirements or assists the Services Coordinator and Teacher with this.
• Maintains relationships with public schools, outside provider agencies for school services, and provides assistance.
• Oversees education training compliance and school records keeping.

Qualifications

• At least 3 years of experience as a caseworker in child welfare, at least one of which is in a supervisory capacity.
• Experience working with adolescents and previous experience in the alcohol and drug field is preferred.
• Master's Degree in Counseling, Marriage and Family Therapy, Psychology, Social Work, or other related field of study.
• Knowledge of addiction and adolescent development is preferred.
• Clinical license to practice therapy in the state of Tennessee.
• Physical requirements include being capable of driving a van, assisting in crisis intervention, and exercising sound judgment under pressure.
• Necessary skills include the ability to exercise sound judgment and effective decision-making, set and demonstrate appropriate boundaries, be an empathic listener, and balance supervisory role with direct care.

Compensation

Starting salary for this position is approximately $64,213 /yr based on relevant experience and education.