Kahua Program Analyst
What You Will Do
The Kahua Program Analyst will join a dynamic team supporting a global IT implementation at the Department of State. In this role, the candidate will work with stakeholders and Business Owners, provide functional expertise, and translate business requirements and needs to the program team. The individual will also be responsible for engaging with stakeholders, facilitating key meetings, and analyzing and documenting requirements.
- Engaging with business owners and key stakeholders to identify and document business requirements and workflows
- Providing clear, routine, and effective communication between Product Delivery Team, Business Owners, and key stakeholders
- Providing technical documentation to capture system functionality and workflows
- Leading development of technical user manuals
- Conducting presentations and communicating product features to Product Delivery Team and Business Owners, and aiding in the coordination and communication of cross-team initiatives
- Performing dedicated issue/risk/change management and solutioning
- Conducting User Acceptance Testing and confirming alignment of solution with business requirements
- Overseeing product deployments according to deployment plan and roadmap, monitoring progress and addressing issues that arise
- Monitoring system performance, troubleshooting issues, and providing ongoing support to users.
What You Will Need
- An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
- A Bachelor's Degree
- FIVE (5) or more years’ experience supporting business process improvement activities
What Would Be Nice To Have
- Experience with the Department of State
- Experience with Kahua construction management software
- Understanding of Agile methodologies & frameworks (SAFe, Scrum, Kanban)
- Experience with Azure DevOps
About the Role
The Kahua Program Analyst will join a dynamic team supporting a global IT implementation at the Department of State. In this role, the candidate will work with stakeholders and Business Owners, provide functional expertise, and translate business requirements and needs to the program team. The individual will also be responsible for engaging with stakeholders, facilitating key meetings, and analyzing and documenting requirements.
Responsibilities
May Include
- Engaging with business owners and key stakeholders to identify and document business requirements and workflows
- Providing clear, routine, and effective communication between Product Delivery Team, Business Owners, and key stakeholders
- Providing technical documentation to capture system functionality and workflows
- Leading development of technical user manuals
- Conducting presentations and communicating product features to Product Delivery Team and Business Owners, and aiding in the coordination and communication of cross-team initiatives
- Performing dedicated issue/risk/change management and solutioning
- Conducting User Acceptance Testing and confirming alignment of solution with business requirements
- Overseeing product deployments according to deployment plan and roadmap, monitoring progress and addressing issues that arise
- Monitoring system performance, troubleshooting issues, and providing ongoing support to users.
Requirements
- An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance
- A Bachelor's Degree
- FIVE (5) or more years’ experience supporting business process improvement activities
Qualifications
- Experience with the Department of State
- Experience with Kahua construction management software
- Understanding of Agile methodologies & frameworks (SAFe, Scrum, Kanban)
- Experience with Azure DevOps
Skills
- Technical Documentation
- User Manuals
- Presentation Skills
- Issue/Risk/Change Management
- User Acceptance Testing
- Product Deployment
- System Performance Monitoring
- Troubleshooting
- Ongoing Support
Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include:
- Medical, Rx, Dental & Vision Insurance
- Personal and Family Sick Time & Company Paid Holidays
- Position may be eligible for a discretionary variable incentive bonus
- Parental Leave and Adoption Assistance
- 401(k) Retirement Plan
- Basic Life & Supplemental Life
- Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
- Short-Term & Long-Term Disability
- Tuition Reimbursement, Personal Development & Learning Opportunities
Pay
Commensurate with experience
Schedule
N/A
Company
Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
Guidehouse
Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.