Juvenile Services Specialist

Qualifications

• High school diploma and formal training or special courses equivalent to satisfactory completion of one year of college education in criminal justice, law enforcement, or a closely related field.
• Minimum six months of related full‑time equivalent experience.

Preferred Qualifications

• General knowledge of interviewing techniques and means.
• Some knowledge of the fundamental principles of adolescent psychology.
• Thorough knowledge of the laws and procedures related to juvenile detainees.
• Ability to counsel and conduct interviews of a personal, sensitive nature.
• Ability to communicate complex social ideas effectively, both orally and in writing.
• Excellent computer skills.
• Ability to establish and maintain effective working relationships with city agency officials, court personnel, co‑workers, residents, and residents’ parents or guardians.
• Preferred experience participating in group counseling sessions in a group home, detention center, or non‑secure residential setting.

Special Certifications and Licenses

• Valid driver’s license and a driving record in compliance with City Driving Standards (may be required depending on position).
• Handle With Care, CPR, and First Aid certifications within 45 days of hire.

Special Requirements

Employees may be expected to work hours in excess of their normally scheduled hours in response to short‑term department needs and/or City‑wide emergencies. Emergency operations support work and work locations may be outside of normal job duties.