Junior Revenue Cycle Management (RCM) Specialist - Hybrid Bethesda, MD

About the role

We're looking for a Junior RCM Specialist to support the full revenue cycle — from billing and credentialing through claims processing, payment posting, and accounts receivable follow-up. This is an ideal role for someone early in their medical billing or healthcare administration career who has a solid grasp of the insurance workflow and wants to grow in a fast-paced virtual care environment.

Responsibilities

• Support claim submission to ensure timely, accurate billing
• Maintain accounts receivable, including aging follow-up, collections, and resolution of outstanding balances
• Manage provider credentialing and payer enrollment, keeping documentation and records current
• Post payments, adjustments, and remittance information accurately
• Reconcile billing discrepancies and resolve account issues
• Verify patient eligibility, insurance information, and benefits as part of the insurance workflow
• Communicate with payers, vendors, and internal teams on claim issues and payment delays
• Help track key RCM metrics such as clean claim rate, denials, days in A/R, and collections
• Support process improvement efforts to increase efficiency and reduce billing errors
• Ensure all work complies with company policies and applicable healthcare regulations

Requirements

• 1–2 years of experience in revenue cycle management, medical billing, claims follow-up, accounts receivable, or a related healthcare administrative role (preferred)
• High school diploma required; associate’s or bachelor’s in healthcare administration, business, finance, or a related field preferred
• Familiarity with the insurance workflow: claims lifecycle, eligibility and benefits verification, EOBs/ERAs, and denial management
• Familiarity with accounts receivable and A/R follow-up
• Understanding of CPT, ICD-10, and HCPCS coding concepts preferred
• Experience with EHR, PM, billing, or payer portal systems is a plus
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a remote environment
• Proficiency in Microsoft Excel, Google Sheets, and standard office tools

Preferred

• Eagerness to learn and grow within healthcare operations
• Problem-solving mindset with a willingness to investigate issues
• Strong sense of accountability and follow-through
• Comfort in a dynamic, fast-growing organization

Technical Requirements

• Computer: Windows or Apple Computer ONLY (NO Chromebooks, Linux Machines, or Smartphones)
• Headphones: Wired headphones required for optimal audio quality
• Internet Speed: Meet minimum internet speed requirements (50 MBPS download speed and 20 MBPS upload speed), with a wired connection to the router
• Browser and System: Use Google Chrome with Amazon Workspaces (regardless of computer type)
• Video Capability Required: Required for video calls. (Webcam)
• Recommended Equipment: A second monitor is suggested for laptop users; dual monitors for PC users

Benefits

Opportunity to grow with an innovative national virtual care organization
Exposure to a wide range of revenue cycle operations and healthcare workflows
Collaborative, mission-driven remote work environment
Competitive compensation and benefits package, based on experience

Pay

$35 per hour

Schedule

Monday - Friday
Days with 3 days in office

CareTalk Health

Equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.