Junior Property Manager-NYC

About the role

ELH MGMT is seeking a motivated, detail‑oriented Junior Property Manager to work closely alongside a Senior Property Manager overseeing the day‑to‑day operations of a scattered residential affordable‑housing portfolio in Brooklyn, New York City. This is a hands‑on, technical, and highly execution‑oriented position that serves as a key link between the Senior Property Manager, Assistant Property Manager, building staff, residents, contractors, and vendors. The ideal candidate is organized, mechanically inclined, comfortable in the field, technologically capable, and able to move quickly from identifying a problem to coordinating a solution.

Responsibilities

Property Operations & Maintenance

• Work alongside the Senior Property Manager to oversee daily operations and physical condition of assigned residential properties.
• Conduct regular property and building inspections; identify maintenance, cleanliness, safety, and capital‑improvement needs.
• Collaborate with building Superintendents and maintenance staff to track and resolve open issues.
• Monitor work orders and maintenance requests from initiation through completion.
• Follow up with building staff and vendors to ensure work is completed properly, on schedule, and within approved parameters.
• Assist with coordinating building repairs, apartment turnovers, make‑ready work, preventative maintenance, and small capital projects.
• Review completed work, identify deficiencies, and ensure additional attention where needed.
• Respond to property‑related issues and emergencies; escalate to the Senior Property Manager when appropriate.
• Maintain organized records of maintenance activities, inspections, projects, open items, and completed work.
• Provide regular status updates on outstanding maintenance and building issues.

Vendor & Contractor Coordination

• Coordinate with plumbers, electricians, HVAC contractors, handymen, painters, exterminators, cleaners, and other vendors.
• Request proposals and estimates for repairs and projects; obtain and compare multiple vendor proposals.
• Evaluate pricing, scope, timing, and quality; coordinate vendor access to buildings and apartments.
• Track contractors from scheduling through completion and ensure follow‑up items are addressed.
• Verify vendors perform work according to approved scope; document work with photographs.
• Maintain an organized vendor database and documentation.
• Identify cost‑control opportunities while maintaining quality.
• Build relationships with reliable vendors and develop a strong network of service providers.

Technical & Building Support

• Develop a working understanding of NYC residential building systems (plumbing, electrical, HVAC, heating, life‑safety systems, roofs, elevators, general infrastructure).
• Troubleshoot building issues and determine when specialized contractors are needed.
• Review maintenance issues with Superintendents and recommend next steps.
• Identify the basic nature of problems, ask the right questions, and communicate clearly to vendors or building professionals.
• Assist with inspections, preventative maintenance, and building improvement projects.
• Use property‑management technology to document, track, and communicate building issues.
• Take photographs, maintain project documentation, and create clear status updates for the Senior Property Manager.

Resident Relations

• Work alongside the Senior Property Manager to respond to resident maintenance concerns and service requests.
• Communicate professionally with residents regarding access, repairs, scheduling, and building issues.
• Follow up on resident complaints to ensure proper resolution.
• Maintain a professional, service‑oriented presence when visiting buildings and interacting with residents.

Administrative, Financial & Project Tracking

• Review vendor invoices and confirm charges correspond with completed work and approved scopes.
• Track property expenses, repairs, projects, and outstanding commitments.
• Maintain accurate records and spreadsheets related to building operations and maintenance.
• Assist with purchasing maintenance supplies and obtaining competitive pricing.
• Track projects from request through proposal, approval, scheduling, completion, and invoicing.
• Maintain project trackers and provide regular updates on status, cost, outstanding items, and next steps.
• Use Microsoft Excel or similar software to organize, track, and report on maintenance responsibilities and project progress.
• Identify opportunities to solve problems efficiently while staying within budgetary constraints.

Requirements

• Technically curious, highly organized, resourceful, and detail‑oriented.
• Approximately 1‑3 years of experience in property management, real estate, construction, facilities, building operations, maintenance coordination, or a related field.
• Strong interest in NYC residential real estate and building operations.
• Comfortable walking buildings, inspecting conditions, and working directly with Superintendents and vendors.
• Mechanically inclined with an interest in how building systems work.
• Strong follow‑through; able to manage multiple priorities and numerous open items simultaneously.
• Effective phone, email, and negotiation skills; able to request proposals, compare pricing, and follow up until issues are resolved.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Excel, Word, Outlook, and other standard business software.
• Comfortable learning property‑management software such as Yardi or similar platforms.
• Ability to read and understand vendor proposals, invoices, scopes of work, and basic building documentation.
• Professional demeanor when communicating with residents, vendors, Superintendents, owners, and management.
• Valid driver’s license and willingness to travel between NYC properties as needed.

Education & Experience

• Bachelor’s degree in Real Estate, Business, Construction Management, Finance, or a related field preferred but not required.
• Relevant property‑management, construction, facilities, maintenance, or real‑estate experience will be considered in lieu of a degree.
• Previous experience working with residential buildings, contractors, vendors, or building staff is a plus.
• NYC property‑management experience is strongly preferred.

Compensation & Benefits

ELH MGMT offers competitive compensation based on experience, along with significant exposure to the full lifecycle of NYC residential property operations. The role provides opportunities for growth within a hands‑on residential real‑estate management organization and is designed for someone seeking a long‑term career in property management.