Junior Partner Advocate

Remote (preferred locations: Southeast, Midwest, or Southwest) – Full‑time.

Stash Hotel Rewards is the largest points‑based loyalty program for independent hotels in the U.S., helping travelers discover unique accommodations while earning points toward free nights and supporting independent businesses.

About the role

The Junior Partner Advocate will support post‑sales efforts and act as a resource for Partner Hotels, serving as a Stash Rewards product expert to foster engagement, satisfaction, and revenue growth.

Responsibilities

• Lead partner onboarding, engagement, revenue growth, and retention.
• Deliver ongoing performance feedback to highlight program impact and opportunities.
• Provide coaching and education to Partner Hotel staff to drive usage and adoption of new initiatives.
• Share insights, industry trends, and best practices to help Partner Hotels achieve results and improve operations.
• Build relationships across the Partner Hotel organization to ensure support and buy‑in.
• Bring product feedback from Partner Hotels to the Stash team.
• Work cross‑functionally with Product, Marketing, and Hotel Partnerships to represent Partner Hotels’ needs.

Qualifications

• A love of travel and passion for independent hotels; ability to travel 3‑5 days per month.
• BA/BS and at least 1 year of account management or customer success experience (hospitality experience a plus).
• Excellent interpersonal and presentation skills; comfortable interacting with all levels of hotel management.
• Exceptional problem‑solving skills, leveraging existing solutions and creating new ones as needed.
• Ability to work effectively and cross‑functionally in a virtual, team‑oriented environment.
• Positive, self‑driven, start‑up attitude.

Benefits

• Competitive salary.
• Health and disability insurance.
• 401(k) plan.
• Travel perks – stay at top independent hotels for next to nothing.
• Casual, flexible work environment with remote, coffee‑shop, or satellite office options.
• No set vacation policy; autonomy and trust‑based culture.