Junior Integrations Specialist

About Us

Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor’s globally integrated product portfolio supports a school’s foundation of safety and wellbeing, including Emergency Management, Campus Movement, Student Wellbeing and Safety Training and Compliance.

Position Overview

As a Junior Integration Specialist, you will be responsible for performing data and software integrations with customers to ensure they get the most out of their investment.

Responsibilities

• Meeting with clients following the sale to collect information and requirements related to setting up relevant integrations for their Raptor system, primarily: Student Information System → Raptor integrations, Raptor → Student Information Systems integrations, Active Directory integrations, API integrations.
• Communicating with clients throughout the set-up process to ensure all parties have what they need to be successful.
• Consulting with customers throughout the set-up process and beyond to ensure their data is maximizing the value of the Raptor system.
• Providing data validation results to customers and guidance for improvement.
• Updating key stakeholders on any deliverable or project milestone completions.
• Acting as a subject matter expert on integrations for all departments and collaborators.

Qualifications

• Bachelor’s degree in a Business related or technical field.
• 2+ years of relevant experience in a project management and customer‑centric role.
• Detail oriented with the ability to think technically.
• Excellent deductive reasoning skills.
• Strong soft skills are a must.
• Customer‑centric mindset.
• Understanding of software integrations is a plus.

Benefits

• Remote‑first philosophy
• 11 paid holidays per year
• Workplace flexibility
• Affordable health coverage after 60 days (medical, dental, vision), paid 100% for employee‑only medical
• Company‑paid life insurance, STD, and LTD
• Pet insurance