Junior Executive Receptionist (Floater)

Support a high-touch executive environment as a floater who provides coverage across multiple reception and workplace locations based on business needs. You’ll create a seamless experience for executives, employees, guests, and business partners while managing guest arrivals, coordinating meeting logistics, and maintaining a professional front-of-house environment.

Why This Role Matters

This role serves as a key connection point between executives, guests, and workplace operations. As a floater, you’ll ensure consistent, high-quality service by providing seamless coverage wherever it’s needed most. Your professionalism, adaptability, attention to detail, and hospitality mindset help create positive experiences while keeping daily operations running smoothly.

Responsibilities

• Executive Reception & Guest Services
  • Welcome executives, employees, visitors, and business partners with professionalism and hospitality
  • Register guests with building security and manage visitor processes
  • Serve as a point of contact for guest inquiries, directions, and special requests
  • Maintain a polished and professional reception experience
• Conference Center & Meeting Support
  • Coordinate conference room bookings and help resolve scheduling conflicts
  • Partner with Administrative Assistants and stakeholders to support meeting logistics
  • Prepare meeting spaces, ensuring rooms are organized, stocked, and guest-ready
  • Coordinate catering requests and support in-room hospitality services
  • Ensure AV equipment and conference room technology are functioning properly
• Workplace & Administrative Support
  • Answer and route calls through the company’s main line professionally
  • Support reporting, documentation, and administrative projects as assigned
  • Coordinate with facilities, pantry, and cleaning teams to maintain workplace standards
  • Provide backup support and cross-functional coverage when needed
• Hospitality & Service Excellence
  • Anticipate guest needs and accommodate requests whenever possible
  • Maintain confidentiality and professionalism in all interactions
  • Contribute to a welcoming, organized, and high-service workplace environment

Requirements

• Strong customer service and hospitality mindset
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to detail
• Ability to multitask and prioritize effectively
• Professional presence and polished demeanor
• Ability to maintain composure in fast-paced environments
• Sound judgment and ability to handle confidential information
• Adaptability and flexibility to support multiple office locations and teams as business needs require

Qualifications

• Bachelor’s degree preferred
• Minimum 3 years of professional experience in reception, hospitality, executive support, or client-facing environments preferred
• Strong proficiency with Microsoft Office applications
• Flexible schedule based on business needs
• Dependable, punctual, and highly professional

Physical Requirements

• Ability to stand or move throughout reception and conference areas during the workday
• Ability to support meeting room setup and hospitality functions as needed
• Comfortable working in a highly visible, guest-facing environment

Schedule

Mondays to Fridays, between 8:00 AM and 6:00 PM (based on business needs).

Pay

Pay range: $28 - $30 USD per hour.

Benefits

• Career growth opportunities
• Learning and development programs
• Recognition programs for all levels of employees
• Medical, dental, and vision insurance
• HCFSA, DCFSA, and HSA plans
• Commuter transit and parking pre-tax plans
• Supplemental life insurance, accident insurance, critical illness, and hospital indemnity
• Legal program and identity theft protection
• Pet discounts and pet insurance
• Group home and auto insurance
• Employee Assistance Program (EAP)
• Short-term disability and life insurance
• Education discounts
• 401(k) with company matching
• Entertainment discounts
• Paid time off

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings. Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.