Junior Database Administrator - Fuze Services

Key Responsibilities

• Cloud Infrastructure: Assist in managing AWS RDS instances by monitoring database health, identifying performance issues, and participating in root-cause investigations.
• Production Support: Participate in a rotating on-call schedule to ensure 24/7 database availability and rapid response to production incidents across our global infrastructure.
• Operational Integrity: Execute quarterly patching, monthly index reviews, and backup integrity testing within a live production environment.
• Development Support: Advance your T-SQL knowledge by participating in code reviews and assisting Developer and TechOps teams with query optimization and execution.
• Automation: Utilize Python, PowerShell, and other scripting languages to build or maintain automation tools (e.g., AWS Lambdas, GitHub Action workflows, etc.).
• Security & Compliance: Manage user permissions, SOPs, and disaster recovery runbooks while helping ensure regulatory framework compliance (including HIPAA, HITRUST, and SOC2) across all database systems.

Required Experience & Qualifications

• Experience: 1–3 years in a DBA or Database Support role; must have hands-on exposure to a live, production-level environment.
• SQL Server: Practical experience with Microsoft SQL Server 2019 or newer.
• AWS Environment: Hands-on experience or a solid understanding of AWS core services (RDS, Lambda, State Machines, CloudWatch).
• Scripting: Proficiency in T-SQL; exposure to Python and PowerShell for automation tasks.
• Core Concepts: Strong understanding of ACID properties, indexing, backup/restore strategies, and database security.
• Collaboration & Reliability: Strong communication skills to work closely with distributed DevOps and TechOps teams, alongside a clear commitment to supporting the on-call rotation.

Preferred Qualifications

• Experience or familiarity with automated cloud monitoring tools (Datadog, CloudWatch DMVs).
• Exposure to infrastructure automation tools (e.g., Terraform for RDS) or cloud-native database architectures.
• Experience or familiarity working within compliance-driven, regulated environments (HIPAA, HITRUST, SOC2).

Physical Requirements

• The role includes the ability to work at a computer terminal with monitor, keyboard and mouse for extended periods of time, stoop, bend, and reach for equipment and supplies, make frequent repetitive motions required to operate a computer that include the wrists, hands and fingers, and lift, carry, push, pull, and move light objects up to 20 pounds.
• The role also requires the ability to effectively communicate through verbal interactions, discern auditory information, and visually perceive details to perform essential job functions.

Salary and Benefits

Salary and benefits are competitive and commensurate with experience. Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.

For more information on benefits, please visit Fuze Health Benefits Site.