Junior Clinic Manager

About the role

Do you have a passion for helping others? At the Massage Envy [Location] franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you!

Responsibilities

• Provide outstanding customer service and help everyone feel valued and understood
• Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
• Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
• Help grow and retain a client base both in-person and through phone/email outreach

Requirements

• Must be 18 years or older
• Have a high school diploma (or equivalent) and previous retail or sales experience (preferred)

Skills

• Critical thinkers with excellent math and computer skills
• Ability to multitask
• Great people skills and can establish positive relationships with guests
• Supporters of total body care with a general knowledge of massage and skin care services

Benefits

• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long-Term Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO) for full-time team members
• Discounted pet insurance through Fetch
• In-depth product and service training
• Employee Assistance Program available
• 40% off all products
• Long-term career planning and advancement
• Trained leadership that is invested in YOUR success
• Award programs (like Sales Associate of the Year)
• A caring community that strives to celebrate individuality and share knowledge

Schedule

• A flexible schedule for a better work/life balance