Junior Claims Analyst - Reinsurance

Triaging

Assess, prioritize, and route incoming claims communications based on urgency and complexity across the reinsurance claims team.
Set up first notices of loss.
Communicate with brokers regarding reinsurance claims.
Adjust and process daily reinsurance claim activity across a variety of classes based on contract terms.

Communication and Documentation

Examine new and existing reinsurance claims.
Evaluate actual and potential exposures, and recommend accurate and timely reserves and payments.
Collaborate with other functions across the company to provide periodic updates on reinsurance claim matters.
Prepare reports and communicate findings in regular claim meetings.

Record Keeping and Compliance

Update and maintain claim records within claims systems to ensure accuracy and completeness.
Determine coverage for straightforward claims by reviewing applicable policy terms and conditions.
Serve as a point of contact for claims-related questions and concerns.
Ensure compliance with internal corporate guidelines, processes and procedures.

Process Improvement and Education

Determine opportunities for process improvements within claims workflows.
Contribute to team and departmental quality and productivity standards, with a strong focus on accuracy and attention to detail.
Undertake continuing education and keep up to date with developments in the reinsurance industry.

Customer Service

Provide customer service support by responding to calls, emails, and inquiries related to claim files.
Support the Claims department as needed.

Qualifications

• Bachelor’s degree or equivalent work experience preferred
• 1 to 5 years’ experience in claims administration, (re)insurance operations, or a related field
• preferably within the insurance and/or reinsurance industry
• Attention to detail with the ability to handle high volumes of data accurately
• Strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Willingness to develop varied skills and knowledge within a fast-paced and growing insurance and reinsurance company
• Proficiency in Microsoft Office suite and database systems, with strong working knowledge of PowerPoint and Excel
• Knowledge of ImageRight, SICS or a similar claims system is an advantage
• Ability to incorporate changing processes with AI adoption
• Strong communications skills
• Ability to work both independently and collaboratively as part of a team

Pay and Benefits

Salary Range: $60,000 to $90,000 per year