Judicial Operations Clerk (D5 Warren-Madison 112523)

This position supports Warren and Madison Counties and may require travel to Madison County and other counties within the district as necessary.

Responsibilities

• Process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media to maintain accurate records and efficient court operations.
• Provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions or provide copies.
• Support case information and processing for attorneys, judges, law enforcement, and other agencies.
• Occasionally support courtroom operations such as jury trials and proceedings.
• Learn and navigate court record-specific computer programs and technology.
• Professionally communicate in person and on the phone with a variety of court users.
• Perform customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist in courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Requirements

• High school diploma or high school equivalency diploma.
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support. Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.
• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Strong verbal and written communication skills.
• Attention to detail.
• Reliable transportation and the ability to travel.

Preferred Qualifications

• Customer service experience.
• Experience with court or legal process or terminology.
• Experience with accurate record keeping.
• Experience securing confidential information.

Skills

• Keen attention to detail to maintain the accuracy and integrity of court records.
• Professional communication in person and on the phone.

Benefits

• Collaborative, positive professional work environment.
• Opportunities to make a widespread difference in Iowa communities.
• Excellent benefits package.
• Paid holidays, vacation, and sick leave.
• Iowa Public Employees’ Retirement System (IPERS) plan.
• Employee discount program.
• Eligibility for the federal student loan repayment program.

Pay

The pay range for this position is $21.98 - $34.74 per hour. Starting salary for new state employees is expected to be at the base of the pay range, with adjustments possible based on relevant experience.

This is a contract-covered, FLSA non-exempt position classified as a Judicial Operations Clerk. Position classification is determined as the ‘best fit’ of the duties assigned and performed.