Judicial Operations Clerk (D2 Worth 142603)

Worth County, Iowa Judicial Branch

About the role

Perform clerical support and customer service to ensure efficient court operations and the integrity of court records. Process case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media. Provide customer service to assist court users in-person and on the phone with general requests on court-related matters, process and record payments, and answer case processing questions or requests for copies. Support case information and processing for attorneys, judges, law enforcement, and other agencies. Occasionally support courtroom operations such as jury trials and proceedings.

Learn and navigate court record-specific computer programs (knowledge of EDMS) and technology. Professionally communicate in person and on the phone with a variety of court users. Maintain keen attention to detail to ensure accuracy and integrity of court records while upholding confidentiality. May occasionally travel to other counties within the judicial district.

Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees.
• Assist court users with resources, equipment, and services.
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures.
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy.
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing.
• Assist with courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use.
• Provide office support such as maintaining organization, equipment, and supplies.
• Other duties as assigned.

Requirements

• High school diploma or high school equivalency diploma.
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support. Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience.
• Reliable transportation and the ability to travel.

Preferred Qualifications

• Experience with court or legal process or terminology.
• Experience with accurate record keeping.
• Basic cashier or bookkeeping experience.
• Experience securing confidential information.
• Bilingual.

Skills

• Familiarity and understanding of court operation support, record keeping, and filing.
• Basic computer database, software, and math skills.
• Ability to secure confidential data and maintain confidentiality.
• Ability to prioritize work and meet deadlines.
• Verbal and written communication skills.
• Attention to detail.

Benefits

• Collaborative, positive professional work environment.
• Opportunities to make a widespread difference in Iowa communities.
• Excellent benefits package.
• Paid holidays, vacation, and sick leave.
• Iowa Public Employees’ Retirement System (IPERS) plan.
• Employee discount program.
• Employment may qualify for the federal student loan repayment program.

Pay

$21.98 - $34.74 per hour. Starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

This is a contract-covered, FLSA non-exempt position. May be designated to give bond per Iowa Code 602.8101.3. Covered by a Collective Bargaining Agreement (CBA) with American Federation of State, County, and Municipal Employees, Iowa Council 61, AFL-CIO (AFSCME).