Judicial Operations Clerk (D4 Pottawattamie 112469)

About the role

This position performs clerical support and customer service for efficient court operations and the integrity of court records. The role processes case-related documents such as orders, warrants, applications, motions, complaints, bonds, exhibits, and other official case and court-related documents and media. It provides customer service to assist court users in-person and on the phone with general requests, processes and records payments, answers case processing questions or copies, and supports case information and processing for attorneys, judges, law enforcement, and other agencies. This position may occasionally support courtroom operations such as jury trials and proceedings. It may also occasionally travel to other counties within the judicial district.

Responsibilities

• Provide customer service by responding to inquiries from the general public, attorneys, and court employees
• Assist court users with resources, equipment, and services
• Perform routine court operations paper and electronic documentation tasks and filing in accordance with established procedures
• Review, process, update, and publish information, documents, files, orders, warrants, judgment notifications, and other materials for completeness and accuracy
• Perform basic bookkeeping and accounting tasks, including cashier duties and processing
• Assist courtroom preparations for appropriate proceedings, including electronic device setup and digital recording management software use
• Provide office support such as maintaining organization, equipment, and supplies
• Other duties as assigned

Qualifications

Minimum Qualifications:

• High school diploma (or high school equivalency diploma)
• One (1) year of full-time equivalent professional office experience in business support, court, or legal support
• Experience may be substituted with related education on the basis that successful completion of thirty (30) semester hours or academic equivalent equals one year of experience

Preferred Qualifications:

• Experience with court or legal process or terminology
• Experience with accurate record keeping
• Basic cashier or bookkeeping experience
• Experience securing confidential information

Skills

• Familiarity and understanding of court operation support, record keeping, and filing
• Basic computer database, software, and math skills
• Ability to secure confidential data and maintain confidentiality
• Ability to prioritize work and meet deadlines
• Verbal and written communication skills
• Attention to detail
• Reliable transportation and the ability to travel
• Ability to professionally communicate in person and on the phone with a variety of court users
• Ability to learn and navigate court record-specific computer programs and technology

Pay

$21.98 - $34.74 per hour. The starting salary for new state employees is expected to be at the base of the pay range. Adjustments may be made if the successful candidate has relevant experience.

Benefits

• Collaborative, positive professional work environment
• Opportunities to make a widespread difference in the Iowa communities
• Excellent benefits package
• Paid Holidays/Vacation/Sick Leave
• Iowa Public Employees' Retirement System (IPERS) plan
• Employee discount program
• Employment with the Iowa Judicial Branch may qualify for the federal student loan repayment program