Judicial Assistant I

POSITION SUMMARY

The Judicial Assistant I uses knowledge of various software programs, local and state laws, customer service skills, verbal and written communication skills, and de-escalation skills as well as sound judgment and ethics to perform daily tasks and responsibilities. The Judicial Assistant I works daily with sensitive (CJIS) information and must complete ongoing training and follow all laws and procedures for accessing and working with this data. This is an entry level position.

ESSENTIAL RESPONSIBILITIES AND DUTIES

• Completes all required training to access CJIS data, works in CORIS, Workspace, Xchange, Vinelink, OMS, and ODR in addition to using Google tools, Word, Excel, WebEx, and other programs as needed.
• Be familiar with and accesses various resources to gather information and support defendants, plaintiffs, and attorneys (utcourts.gov, Self Help Center, MyCase, Utah Safety Council, etc.).
• Performs all case management duties including file management; creates and files affidavits, progress tracking, probation tracking to maintain jurisdiction, e-filing, e-citations, calendaring, extensions, appeals, correspondence, docket notation, follow-ups, updates contact information, and all other tasks to maintain updated case files.
• Provides friendly, competent customer service by phone, email, and in-person to all people regardless of ability, temperament, language, etc. Clearly and thoroughly explains court procedures, sentencing requirements, and all other relevant information without providing legal advice. Makes docket notations as appropriate. Confirms contact information and interpreter needs.
• Receives, files, and processes small claims affidavits and summons, and other small claims documents in CORIS or ODR systems.
• Cashier for mail and in-person payments (credit/debit cards, checks, money orders, cash) using credit card device, CORIS, Xpress Bill Pay. Follows cash-out procedures and maintains accurate balance in the cash drawer.
• Cashier for cash bail payments for monetary or non-monetary transactions as well as tax intercept checks following correct procedures.
• Performs assigned tracking for Pleas in Abeyance, debt collection, fines, time pay, traffic school, and other case specifics.
• Stays up to date on policies, procedures, and law changes and applies knowledge to daily transactions/ duties.
• Issues delinquent notices and warrants.
• Provides IT support for WebEx hearings to defendants, plaintiffs, victims, and attorneys.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
• Maintains a organized, clean workspace for easy, quick access to information.
• Schedules hearings on appropriate days and times; adds notifications, sends notices, notes interpreter needs, etc.
• Completes all cashier/customer service window and backup duties as noted on the daily checklist.
• Provides support to team members as needed; covers work duties as assigned for absent team members.
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