Jr Private Investigator

About the role

Quality Claims Management Corp and its affiliate companies represent financial institutions in a wide range of banking law matters. With offices across Arizona, Arkansas, California, Colorado, Nebraska, Nevada, New Mexico, Oregon, Texas, and Washington, the firm offers a supportive, collaborative environment that values hard work, creativity, and dedication.

Summary

The Jr. Staff Private Investigator will join the investigative team. Licensing is not required, but the candidate must successfully complete the background screening required to become an investigator.

Responsibilities

• Collect information, documentation, and physical evidence associated with investigations
• Perform online research and genealogy research
• Obtain records online or through state and local agencies
• Interview subjects and extract information
• Draft formal investigative reports and emails
• Calculate billable hours worked and prepare invoices
• Enter notes and update files
• Source local investigators or process servers (nationwide) for in‑person interviews and/or serves
• Provide direct assistance to investigative staff throughout the investigative process
• Perform other duties as assigned to support department goals
• Occasionally work extended hours based on operational needs

Skills

• Strong written and verbal communication skills
• Ability to communicate by phone
• Ability to connect with people
• Inquisitive nature and ability to solve puzzles
• Strong analytical skills
• Strong online research skills

Qualifications

• Bachelor's degree
• Bilingual (Spanish & English) preferred

Schedule

100% office position requiring physical presence Monday through Friday, 8:00 AM – 5:00 PM.

Pay

$21‑$23 per hour, depending on qualifications, experience, and internal equity.

Benefits

• Robust wellness program
• Paid time off (PTO)
• Remote work options and flexible schedules (when available)
• Medical, dental, vision, life, AD&D, employee assistance program (EAP), short‑term disability (STD), and long‑term disability (LTD) insurance (eligible after 30‑day waiting period)
• Parental leave for both primary and non‑primary caregivers
• Voluntary supplemental life, accident, critical illness, and short‑ and long‑term care insurance
• 401(k) retirement plan with company match
• Pro‑rated benefits for part‑time employees

Security Requirement

The employee must ensure the security and confidentiality of all sensitive information, preventing threats or hazards that could harm customers, employees, or the company.

Work Environment

Corporate office setting with a quiet to moderate noise level. Employees work in individual or shared workspaces equipped with standard office equipment (computers, printers, telephones). Occasional meetings and collaborative discussions may cause variations in noise levels.