Jr. Desktop Support Consultant (In-Person Interview)

Greetings from Sligo Software Solutions, Inc. !! This is Vikram from SLIGO. We have an urgent requirement for Jr. Desktop Support Consultant (In-Person Interview) position with our client. Title : Jr. Desktop Support Consultant (In-Person Interview) Location : New York City, New York Duration : 30 Months Client : NY State - Department of Financial Services Job ID: SLG - 26 - 12464 Respond by: 10/15/26 5:00 PM In-Person Interview**** Description The candidate for this position will provide technical support for hardware and software. This position will deliver high-quality service to end users and ensure service support and delivery are in place to meet the agency's business needs. Duties Taking care of level 2 tickets (and level 1 when necessary ex: answer phone, create tickets). Tasks include but not limited to: onboarding new staff (equipment deployment), offboarding staff, training state staff, providing support for issues that need to be escalated and completed in a timely manner.Utilize PowerShell scripting to maximize productivity of platform management.Administer corporate mobile device management solution.Maintain platform security and compliance in alignment with agency's cyber security program to protect data.Test Group Policies and updates for endpoint OS.Utilize standard enterprise tools to develop or implement infrastructure hardware, software, or other technical components.Provide preventative maintenance, troubleshooting and quickly resolve routine problems to ensure infrastructure stability. Mandatory Requirements Experience (6+ Years)Works in the field of Information Technology, experienced in the usage and support of a collection of development platforms, technical architectures or business applications and products that run on those platforms - beyond that of a Programmer. Requirements This is an 100% Onsite.36 Months experience in the field of Desktop Support.36 Months experience with technical approaches in design, build testing, and debugging problems.36 Months experience in mobile device management (MDM) solutions.36 Months experience with Active Directory group policy standards.36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc).36 Months of Windows 7 & 10 experience including 64 bit operating systems.36 Months of scripting language experience - Power Shell preferred.36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening.36 Months of experience with Window image deployment using MDT.36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing.36 Months active Directory management experience.36 Months experience with cyber security best practices and compliance.36 Months experience with Intel workstation hardware and operating systems.36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues.36 Months of engineer experience: research, analysis, planning and implementation.Certifications relevant to MS WindowsR sum Copy of Candidate Identification(i.e., Driver s License/Green Card/Visa and Passport if applicable)Any documents referenced in the above Requested Qualifications(i.e., professional certifications, degrees, etc.)