Desktop Support Consultant

Job ID: HBITS-08-15042 | Location: Albany, NY | Experience: 12+ Years | Client: State of NY

Requested Qualifications

• 36 Months experience in the field of Desktop Support
• 36 Months experience with technical approaches in design, build testing, and debugging problems.
• 36 Months experience in mobile device management (MDM) solutions.
• 36 Months experience with Active Directory group policy standards
• 36 Months experience with Networking concepts (DHCP, VLANs, ACLs, Firewalls, etc).
• 36 Months of Windows 7 & 10 experience including 64 bit operating systems.
• 36 Months of scripting language experience - Power Shell preferred
• 36 Months of experience with client-based security management tools including anti-virus, PKI, HDD encryption, and general client based security hardening.
• 36 Months of experience with Window image deployment using MDT.
• 36 Months experience with advanced troubleshooting and support for VPN, 2 Factor Authentication, and network printing.
• 36 Months active Directory management experience
• 36 Months experience with cyber security best practices and compliance
• 36 Months experience with Intel workstation hardware and operating systems
• 36 Months of experience of analytical and problem-solving abilities dealing with hardware and software issues.
• 36 Months of engineer experience: research, analysis, planning and implementation.

Required Documentation

• Resume
• Copy of Candidate Identification (i.e., Driver s License/Green Card/Visa and Passport if applicable)
• Any documents referenced in the above Requested Qualifications (i.e., professional certifications, degrees, etc.)