Journey Technician - Tractor

About the role

Altorfer Industries, Inc is seeking a Journey Technician at their Mokena, IL location. The position involves performing service repairs, troubleshooting, and maintaining components and other equipment.

Responsibilities

• Utilize safe work practices while adhering to company policies and procedures related to safety.
• Maintain high levels of customer satisfaction with excellent work ethic, neat appearance, and good communication skills.
• Completely fill out all service reports, inspection checklists, and labor entries within department guidelines.
• Communicate extra time needed to complete tasks to supervisors.
• Use SIS2.0, ET, parts and service manuals.
• Properly segment jobs and order parts accordingly.
• Return unneeded parts immediately upon job completion, complete all necessary warranty documentation, and send completed follow-up forms on a timely basis.
• Effectively communicate job status to customers and office personnel.
• Work in an efficient and timely manner.
• Perform mechanical work relating to the business of the department.
• Keep current with industry standards and company provided training.
• Redo or excessive labor does not exceed 1% of total labor hours worked and no cases occur where the customer or company's equipment is damaged due to technician's neglect or abuse.

Qualifications

• High School Diploma or equivalent.
• Five years heavy equipment experience is a must.
• Proficient with Excel and email.
• Accredited schooling is a plus.

Skills

• Ability to perform high quality repairs in an efficient fashion, and maintain a clean working environment while working in the shop.
• Must be able to work independently.
• Ability to use resources for information (when written documentation is not available).
• Good decision-making practices and ability to follow directions.
• Demonstrates effective communication while representing Altorfer’s professional image to customers and office personnel.
• Good organizational skills and ability to write technical reports.
• Intermediate keyboarding skills with a basic knowledge of Office software, preferably MS Word.

Pay

The pay rate for this position is $50.59 - $54.58 per hour USD.

Schedule

This position works Monday - Friday from 6:30 AM - 3:00 PM, with occasional overtime as needed.