Job File Coordinator

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

About the role

Join SERVPRO's top-rated fire and water restoration team as a Job File Coordinator!

Responsibilities

• Monitor job file status
• Maintain job file audit status
• Ensure client requirements are followed
• Complete and review job file documentation for final upload and file close-out
• Review and validate initial field documentation
• Create preliminary estimate
• Perform daily job file coordination
• Perform job file backup
• Maintain internal communications with project managers and production team
• Maintain external communications with customer and insurance company
• Prepare job file reports

Requirements

• A minimum of two years of business experience
• Working knowledge of current business software technologies
• Superb customer service and administrative skills
• Strong communication and organizational skills
• Experience in water and fire restoration or insurance industry is desired
• Experience in writing estimates and the job file process

Qualifications

• A high school diploma/GED is required

Skills

• Detail-oriented
• Problem-solving

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Pay

This position is a full-time role working 8:00am–5:00pm, Monday–Friday.

Schedule

This position is a full-time role working 8:00am–5:00pm, Monday–Friday. This position may require longer hours and some flexibility in hours may be needed, depending upon the business needs. Your position is subject to a mandatory rotational on call schedule.