Job File Coordinator
SERVPRO Team Toft · Omaha, NE · 3 mo ago
On-siteOTHRFull-time
Responsibilities
- Monitor active job files daily for accuracy, completeness, and compliance
- Cookordination with production teams to ensure field documentation is submitted timely
- Maintain and update Work-In-Progress (WIP) tracking
- Review project notes, photos, and supporting documentation
- Create or review estimates based on project scope and documentation
- Perform internal audits of job files prior to submission and invoicing
- Ensure insurance carrier and client program requirements are met
- Review timestamps, photos, moisture logs, and supporting documents for quality assurance
- Cookordinate with accounting for final invoicing and job closeout
- Communicate professionally with customers, insurance representatives, vendors, and team members
- Assist operations and office departments as needed
Requirements
- A High School Diploma or GED
- Previous office coordination, administrative, estimating, or insurance experience preferred
- Restoration, construction, or insurance industry experience is a plus
- Strong attention to detail and organizational skills
- Ability to multitask in a fast-paced environment
- Excellent written and verbal communication skills
- Strong customer service skills
- Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
- Experience with Xactimate or insurance claims preferred
- Ability to pass a background check
Qualifications
- High School Diploma or GED required
Skills
- Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
- Experience with Xactimate or insurance claims preferred
Benefits
- 6 Paid Holidays
- PTO accrual starting immediately
- 50% Employer-Paid Health Insurance through Blue Cross Blue Shield
- Optional Vision, Dental, and Heritage Family/Global Life coverage
- 401(k) with company match up to 4%
- Profit Sharing
- $1,000 Annual Anniversary Bonus each year.
Pay
- Competitive salary
Schedule
- Flexible schedule to accommodate the needs of the business
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance