Job File Coordinator

Responsibilities

• Monitor active job files daily for accuracy, completeness, and compliance
• Cookordination with production teams to ensure field documentation is submitted timely
• Maintain and update Work-In-Progress (WIP) tracking
• Review project notes, photos, and supporting documentation
• Create or review estimates based on project scope and documentation
• Perform internal audits of job files prior to submission and invoicing
• Ensure insurance carrier and client program requirements are met
• Review timestamps, photos, moisture logs, and supporting documents for quality assurance
• Cookordinate with accounting for final invoicing and job closeout
• Communicate professionally with customers, insurance representatives, vendors, and team members
• Assist operations and office departments as needed

Requirements

• A High School Diploma or GED
• Previous office coordination, administrative, estimating, or insurance experience preferred
• Restoration, construction, or insurance industry experience is a plus
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent written and verbal communication skills
• Strong customer service skills
• Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
• Experience with Xactimate or insurance claims preferred
• Ability to pass a background check

Qualifications

• High School Diploma or GED required

Skills

• Proficiency in Microsoft Office Suite including Outlook, Word, and Excel
• Experience with Xactimate or insurance claims preferred

Benefits

• 6 Paid Holidays
• PTO accrual starting immediately
• 50% Employer-Paid Health Insurance through Blue Cross Blue Shield
• Optional Vision, Dental, and Heritage Family/Global Life coverage
• 401(k) with company match up to 4%
• Profit Sharing
• $1,000 Annual Anniversary Bonus each year.

Pay

• Competitive salary

Schedule

• Flexible schedule to accommodate the needs of the business

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance