Jira Administrator for Technical Management

Jira Administration

Customize and maintain complex Jira workflows, statuses, transitions, validators, and post-functions.

Configure and manage project boards, custom fields, and screen schemes to meet business requirements.

Maintain and report key performance indicators as metrics, ensuring management insight and visibility.

Develop and maintain templates and reporting to ensure consistency and ease of use.

Jira Service Management Administration

Customize and maintain customer portals, request types, screen, fields, and automation rules.

Configure and manage Asset Object Schemas including access control to specific object types, automated imports, and Asset Query Language (AQL) queries.

Integrate Asset Objects with workflows, custom fields, and automations in Jira Projects.

JAMA Connect Administration

Customize and maintain complex connections between JAMA and Jira using JAMA Connect and scripts.

Ensure the Jira Align Programs are maintained and functioning to meet business requirements.

User & Access Management

Administer users, groups, and project roles across all Atlassian products to ensure appropriate and secure access level.

System Maintenance

Troubleshoot and resolve issues related to workflows, user permissions, and overall system performance to ensure a stable and efficient environment.

Ensure appropriate licensing (type and quantity) are in place to assure effectivity and serviceability.

Coordination with IT and IT Security

Cook with Kratos IT and IT Security Center of Excellence to accomplish responsibilities and maintain the effectiveness of the system.

Experience and Skills

• 2–5 years of hands-on experience in Atlassian tool administration (Jira and Confluence).
• Solid understanding of the Software Development Lifecycle (SDLC) and experience with Jira.
• Python and / or scripting experience in customization of these applications.
• Proven ability to troubleshoot and resolve technical challenges effectively.
• Must be a US person.
• Effective communication and presentation skills.

Preferred Skills/Experience

• DevOps Tools: Experience connecting Jira with other business and technical tools such as JAMA, Jenkins and Deltek’s CostPoint.

Pay and Benefits

Competitive salary based on experience and education.

Job Benefits:

• Medical, Dental & Vision Insurance Coverage
• Life/ADD & Short/Long Term Disability Insurance
• 401(k) Savings Plan
• Employee Stock Purchase Plan (ESPP)
• Paid Time-Off (PTO)
• Holidays
• Education Reimbursement

About Kratos Defense

Kratos Defense is an Equal Opportunity Affirmative Action Employer. EOE, Minorities, Females, Vet, Disabled, Sexual Orientation, Gender Identity or any other protected class. All qualified job seekers are encouraged to apply.

Kratos Defense is committed to America's veterans by providing opportunities for them to continue contributing after service to our nation. We also work to provide reasonable accommodations to individuals with disabilities.