JIRA Administrator
Prescient Edge · Doral, FL · 1 mo ago
Information TechnologyFull-time
Description
Please note that the availability of this position is contingent upon.
Benefits
- A competitive salary with performance bonus opportunities.
- Comprehensive healthcare benefits, including medical, vision, dental, and orthodontia coverage.
- A substantial retirement plan with no vesting schedule.
- Career development opportunities, including on-the-job training, tuition reimbursement, and networking.
- A positive work environment where employees are respected, supported, and engaged.
Requirements
- Possess the knowledge and capability to configure, manage, and optimize JIRA as the primary ticketing system for Work Order tracking and workflow automation.
- Personnel must be proficient in JIRA administration, workflow development, permission management, and integrations with DevOps tools.
- Strong problem solving and analytical skills are required to support issue resolution and system performance enhancements.
- Personnel must have demonstrated experience in configuring JIRA workflows, managing issue tracking systems, and integrating JIRA with GitLab, Confluence, or other DevOps tools.
- Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
Education
- A Bachelor's degree in Information Technology, Computer Science, or a related field, or five (5) years of equivalent experience in JIRA administration.
- Desirable but not required certifications include Atlassian Certified JIRA Administrator or ITIL Foundation Certification.
Security Clearance
- Must be a US citizen and able to obtain a clearance
Location
Doral, Florida. (USSOUTHCOM Headquarters)