JIRA Admin / Agile Delivery Coach

Summit Human Capital is seeking a highly motivated JIRA Administrator / Agile Delivery Consultant to support our client in the enterprise financial services industry undergoing a large-scale Agile transformation. This position offers the opportunity to support the redesign and standardization of the JIRA environment, driving delivery predictability, governance, and scalability across multiple technology teams.

Requirements

• 5+ years of JIRA Administration experience (configurations, workflows, permissions, notifications)
• 3+ years of Agile Coaching experience across Scrum, Kanban, and/or SAFe environments
• Strong experience standardizing and scaling JIRA across enterprise environments
• Proficiency with JQL and building dashboards, dependencies, and reporting structures
• Experience implementing governance frameworks aligned to PMO and compliance standards
• Proven ability to coach teams at varying levels of Agile maturity
• Strong communication and stakeholder management skills

Desired Qualifications

• Experience supporting PI Planning and large-scale Agile events
• Background in change management, training, or Agile adoption initiatives
• Experience with reporting/visualization tools (Power BI, Tableau)
• Prior experience in regulated environments such as banking or financial services

Responsibilities

• Assess current JIRA usage and lead the redesign of boards, workflows, and configurations to improve delivery consistency
• Establish and enforce JIRA governance standards to support auditability, reporting, and scalability
• Drive a 6-month rebuild effort focused on workflow optimization, dashboard creation, and process standardization
• Serve as an Agile coach across Scrum, Kanban, and SAFe teams, improving ceremonies, backlog management, and delivery practices
• Partner with Product Owners and stakeholders to refine backlogs, prioritize work, and define clear user stories
• Support Agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives
• Track and report on key Agile metrics such as velocity, cycle time, and predictability
• Identify risks, remove impediments, and improve cross-team coordination and dependencies

Pay

The hourly pay range for this position is $54 - $62, depending on experience, skills, and qualifications.

Benefits

We offer a comprehensive benefits package, which includes medical, dental, and vision insurance; 401(k)/retirement plan; and other benefits in accordance with applicable laws.